HeiChat: ChatGPT‑销售客服机器人
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
- 定价
-
免费安装。 提供免费试用。
- 评分
- 4.8 (80)
- 开发人员
- heicarbook
配图图库
AI客服机器人,简单配置即可上线. 根据客户询问推荐店铺产品,可以查询订单,24/7小时在线. 智能分析并生成AI ticket, 让您更了解客户.
基于ChatGPT（GPT-3.5＆GPT4）的销售聊天机器人。 全天候将正常咨询转化为销售。 对于“我的订单在哪里”，可以帮助准确查看和回复。 能够接替真实人工客户服务的工作。 支持回答折扣、商店政策、运输政策等问题。 可以利用知识库功能和改正功能,训练专属于您店铺的客户服务机器人。
- 通过自然对话引导顾客，实现有效销售转化
- 智能回复订单查询，快速定位订单状态；解决客户的常见问题，复杂问题自动生成工单通知店主跟进
- 24/7在线,95+语言支持
- 上传pdf/txt文档即可训练自己的ai
- 对于店铺商品的上下架了如指掌
语言
英语， 日语， 简体中文， 西班牙语， 法语， 德语， 葡萄牙语（葡萄牙）， 意大利语，以及 荷兰语
适配以下产品：
- 结账
- Shopify 后台
- cloudflare
- Gorgias
- Klaviyo
- messenger
- Zapier
定价
Free
免费安装
每1美元购买200k额外token
特色功能
- 800k 免费Token
- 100个商品智能推荐
- 20个知识库支持
- 自定义聊天小组件
- 切换AI模型
- 提供Heichat手机App
Pro
$29.90 /月
每1美元购买200k额外token
特色功能
- 所有免费功能
- 10M Token/月
- 500个商品
- 100个知识库
- 每月最少250条AI回答(使用基础模型)
3 天免费试用
Pro Plus
$69.90 /月
每1美元购买200k额外token
特色功能
- 所有Pro版功能
- 50M Token/月
- 3,000个商品
- 1,000个知识库
- Live-chat支持
- WhatsApp/Messenger集成
- 移除"Powered By"标识
- 每月最少1250条AI回答(使用基础模型)
3 天免费试用
Pro Max
$299 /月
每1美元购买200k额外token
特色功能
- 所有Pro Plus功能
- 400M Token/月
- 20,000个商品
- 3,000个知识库
- 使用自己的OpenAI API Key
- 优先需求支持
- 每月最少10000条AI回答(使用基础模型)
3 天免费试用
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
We started using HeiChat from the very first order, and it was recommended by my friend. It works very well; they can choose different AI models for testing, which feels to me like hiring different employees. Our product is completely innovative, and HeiChat can understand our product explanations very well. It feels like having an experienced employee right from the start.
HeiChat is the first chatbot I’ve tested that I actually trust in front of my customers.
None of the AI tools I tried ever made it past testing. Answers drifted, were invented, or required constant correction.
HeiChat works out of the box. It starts from a place of reliability. The responses stay consistent and grounded when supported by clear FAQs and policies. It does not require constant babysitting. When accuracy matters, this is the tool you need.
HeiChat is the only app I’ve found that understands not every business needs the same kind of chat. It gives you different ways to approach it, and real control over how it behaves. It adapts to your business, not the other way around.
Product discovery is where it really shines. It’s fast, visual, and feels like part of the shopping experience instead of a separate tool.
Model choice is another major advantage. Being able to match the model to your use case makes a huge difference, as other reviewers have noted.
The team is highly responsive and actively improving the product in meaningful ways.
There’s real depth here. Product discovery, retrieval that actually works, learning over time, clean handoff to a human, strong search, intake, even video. It’s not a collection of features, it’s a cohesive system.
Everything feels intentional. It adds real value without getting in the way, and it runs light with no bloat.
Best in class.
This app is far from being a serious solution for e-commerce.
* The setup is confusing and wastes a lot of time
* The chatbot gives weak and sometimes irrelevant answers
* Performance is unstable and unreliable
* The overall system feels unfinished and unpolished
* It does not deliver real value for sales or customer support
Honestly, it feels like a basic prototype rather than a professional tool. Using it in a real store can actually hurt customer experience instead of improving it.
There are much better, more stable, and more advanced alternatives available.
Not recommended at all.
Thank you for your feedback. We take concerns like this seriously, but we would like to clarify a few important points.
Our app is a Shopify Built for Shopify certified app, not a basic prototype or unfinished product. It has been developed through extensive testing, continuous improvement, and feedback from thousands of merchants.
We also provide a wide range of advanced features and customization options, including marketing widgets, flexible widget design, multiple AI model choices, and third-party integrations. Many merchants value the flexibility and depth of our platform.
Regarding AI response quality, accuracy depends heavily on the business-specific information provided to the system. Since every store is different, we offer merchants the ability to train the AI based on their own products, policies, and workflows. In similar cases, merchants who contacted us for support were able to significantly improve results after proper setup and optimization.
At this time, we have not received any support request from your side. If you experienced issues, we would have been happy to help. Merchant success and satisfaction remain our top priorities, and we are always available to assist.
支持
应用支持由 heicarbook 提供。
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