ChatIn: 24/7 AI Chat Support
- Pricing
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Free plan available
- Highlights
- Works with the latest themes
- Rating
- 0.0 (0 Reviews)
- Developer
- ChatIn
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24/7 AI live chat answers questions, deflects tickets, boosts sales. Instant support, no extra staff
Elevate your store with ChatIn, an AI live chat support, chat service bot, support automation solution. Instantly answer customer questions on products, shipping, and returns, 24/7. Our smart ecommerce chatbot learns from your products, PDFs, and manuals for accurate responses, deflecting tickets. Escalate complex inquiries to human agents. Customize the widget to your brand. Track key metrics like CSAT and bot performance via our analytics. Boost sales and customer satisfaction with ChatIn.
- Answer questions 24/7 – resolve product, shipping & order inquiries instantly.
- Upload manuals & PDFs – train your AI chat bot on your technical documentation
- Escalate complex chats – seamlessly transfer inquiries from AI to human agents.
- Analyze support metrics – bot performance, trends, CSAT, and conversion rates
- Customize appearance – align with your store branding, colors, fonts, and voice
- Highlights
- Works with the latest themes
Languages
English
Categories
Real-time messaging
Automated responses
Channels
Workflow automation
Pricing
Free
Free
- Up to 25 tickets / month
- Up to 10 documents upload
- Escalation to human support
- Available business hours
- Custom branding & customization
- Analytics dashboard & reports
- Unlimited conversation history
- Basic developer support
Starter
$49 / month
or $490/year and save 17%
$0.25 per ticket after plan limit
- Up to 100 tickets / month
- Up to 25 documents upload
- Escalation to human support
- Available business hours
- Custom branding & customization
- Analytics dashboard & reports
- Unlimited conversation history
- Priority developer support
Grow
$149 / month
or $1,490/year and save 17%
$0.20 per ticket after plan limit
- Up to 300 tickets / month
- Up to 100 documents upload
- Escalation to human support
- Available business hours
- Store branding & customization
- Advanced analytics
- Unlimited conversation history
- 1 on 1 developer support
Pro
$299 / month
or $2,990/year and save 17%
$0.15 per ticket after plan limit
- Up to 1000 tickets / month
- Up to 250 documents upload
- Escalation to human support
- Available business hours
- Store branding & customization
- Advanced analytics
- Unlimited conversation history
- 1 on 1 developer support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by ChatIn.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, discounts, Online Store, Shopify admin
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View products
Products, product listings, or collections
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View orders
All order details
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Theme or Online Store page content on a path controlled by the app
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View Shopify admin
Legal policies
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