Whatsapp for Customer Service

Whatsapp for Customer Service

door Chat Inbox

Support Your Customers & Close More Sales via Whatsapp Chats

5.0 van 5 sterren(2 recensie)

WhatsApp Chats and More

Provide quick & easy customer support service via WhatsApp.

Respond Shoppers Quickly

Be there for your customers in their favorite channel.

Know Your Store

See which pages are the most clicked and your most busy hours.


Over Whatsapp for Customer Service

Type your Whatsapp number and start answering your customers.

Chat Inbox is a unified customer service chat solution that allows you to support your customers and answer their questions over Whatsapp.

Powerful Features

  • Orders: Order details and timeline
  • Customers: Customer name and previous orders in Whatsapp chat
  • Performance reports: Detailed agent and button performance reports
  • Dashboards: Powerful agent and admin dashboards with charts
  • Customer support: Use labels, notes and reminders
  • Easy to use: Transfer, close/open chats. Send/receive audio and images
  • Chat auto-assign: Alghorithms like most waiting, random etc. with auto messages
  • Libraries: Use company wide text, image and file libraries
  • Multiline: Add different Whatsapp lines for your stores
  • Privacy: Hiding phone numbers is available

Why Chat Inbox?

  • Your customer's data, orders, conversations and support functions in a single panel
  • Powerful and complete chat app with advanced features
  • See customer information and orders without leaving your chat panel
  • Colorful design
  • Easy install and simple configuration
  • Easy licensing and onboarding
  • WhatsApp Business API support with unlimited messages and contacts

Chat Button Features

  • Unlimited: WhatsApp Live Chat Button with unlimited chats
  • Quick Install: Start using in minutes, and can be configured to match your store style
  • Always Open: Works on desktops, tablets and mobile devices.
  • Multiple Agents: Add more WhatsApp numbers and agents as you grow
  • Online-Offline: Let customers know that you are ready to talk
  • Chat Analytics: You can see how many clicks today, this week etc. Also, pages with most clicks

Integreert met

  • WhatsApp,
  • WooCommerce,
  • ZOHO

Bekijk de app in actie

Ontdek hoe de app werkt in een voorbeeldwinkel.

Bekijk voorbeeldwinkel

Mediagalerij

Ondersteuning

Prijzen Gratis proefperiode van 7 dagen

Basic Edition

$49/maand

  • Multi Agents
  • Custom Fields
  • Basic Ticketing
  • Labels, Libraries & Notes
  • See Customers & Orders in Chat
  • Agent & Chat Performance
  • WhatsApp Button

* Alle betalingen worden in USD gefactureerd.
** Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.

5.0 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.

  • 5 van 5 sterren
    100% recensies zijn 5 sterren
  • 4 van 5 sterren
    0% recensies zijn 4 sterren
    (0)
  • 3 van 5 sterren
    0% recensies zijn 3 sterren
    (0)
  • 2 van 5 sterren
    0% recensies zijn 2 sterren
    (0)
  • 1 van 5 sterren
    0% recensies zijn 1 sterren
    (0)

Meest recente recensies

El Rastro de la Piel

I'm very very happy with this app. If you use Whatsapp to comunicate with your customers, this is an app you MUST have in your Shopify. Also, the support team is Amazing. Congratulations by this work!! - Estoy muy muy contento con esta app. Si usas Whatsapp para comunicarte con tus clientes, esta app no puede faltar en tu Shopify. Además, el equipo de soporte es increíble. Enhorabuena por vuestro trabajo!!

Antwoord van ontwikkelaar

18 maart 2021

Thank you! We're glad you to hear you're enjoying Chat inbox.
¡Gracias! Nos alegra saber que está disfrutando de Chat inbox.

Miyu Istanbul

Perfect Whatsapp automation tool.
1- Automated Team Routing
2- Excellent UI which makes things smoother.
3- Most Notably friendly team, who responds promptly.
and many more features. What more could it be? Use it. It's a tremendous application. Thanks.

Antwoord van ontwikkelaar

14 maart 2021

Thank you for your review and feedback.