ChatIQ: AI Chatbot & Live Chat

Name: ChatIQ: AI Chatbot & Live Chat
Brand: EniMoh
Rating: 3.9 (29 reviews)

価格設定: 無料
評価: 3.9 (29)
開発者: EniMoh

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Converts conversations into orders. Recommends products & answers questions

ChatIQ isn't a support chatbot — it's a sales machine. When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI. Result: Merchants see 30-35% higher average order values and 40% fewer support emails. Works for any category: skincare, fashion, food, beauty, home goods. Setup in 5 minutes. No coding.

30-35% higher average order value (customers get personalized recommendations)
Powered by ChatGPT & Claude — true AI, not keyword matching
Handles follow-ups instantly ("is it available in black?" knows what you mean)
24/7 order support — no more customer emails or support tickets

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify管理者ページ

カテゴリー

チャット

リアルタイムメッセージ

自動応答

カスタマイズ

よくある質問

編集ツール

AI生成

表示オプション

レビュー (29)

総合評価

3.9

評価レベルごとの件数

評価の76%は5つ星です
22
評価の7%は4つ星です
2
評価の3%は3つ星です
1
評価の3%は2つ星です
1
評価の10%は1つ星です
3

すべてのレビュー

2025年10月6日

If you only want to import products from Amazon this seems to work fine. Syncing prices or informations of products already in your shopify store is not possible though.

I contacted support to figure out if there is any way to sync existing products and explained my problem several times, but they did not understand and stopped replying entirely after a few messages.

AARON

ドイツ

アプリの使用期間：14日

2025年9月27日

SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do, they respond with only one question at a time, resulting in months of back and forth until they completely stop responding, and as soon as you think they've gotten the gist of your issue, you're forced to respond in a new chat and when they finally respond, they start again with the damn one-at-a-time questions. I am requesting a refund for every billing period because I was promised daily auto-sync and 24/7 customer service since the beginning, and I have never received those services. This is a scam service.

imprüv

アメリカ合衆国

アプリの使用期間：8ヶ月

EniMohが返信しました 2025年9月27日

I’m really sorry to hear about your experience, and I truly understand your frustration. We absolutely do not want you to feel like you’ve been scammed, and I want to assure you that we are committed to resolving this.

I apologize that the auto-sync feature hasn’t been working as expected. Unfortunately, we are aware that it’s currently not performing up to standard, and our team is actively working on a fix.

To make things right, we will be processing a full refund for you, and you should see it reflected in your shop account soon. We genuinely appreciate your patience, and I apologize for the delay in support. We’re taking your feedback seriously and will use it to improve both our service and customer support response time.

If there’s anything else you need in the meantime, please feel free to reach out. Again, I apologize for the inconvenience, and I appreciate your understanding.

2025年3月13日

Batch import doesn't work! Contacted customer service twice but got no response! Terrible experience!

I only received two emails asking me to leave a review, but no help with my issue. Today, I was charged $19, and I'm extremely unhappy with this experience. The app's functionality is poor, and the lack of customer support makes it even worse. Do not recommend!

BINGNICK

中国

アプリの使用期間：3日

EniMohが返信しました 2025年9月27日

I’m really sorry to hear about your terrible experience, and I completely understand why you’re frustrated. It’s unacceptable that you haven’t received the support you need, and I apologize for the lack of response and assistance.

We acknowledge that the batch import feature is currently not working as expected, and we’re actively investigating the issue. I know this has been a huge inconvenience for you, and that’s the last thing we want.

I’d like to assure you that we’re not ignoring your concerns. Regarding the recent charge, I’m happy to offer you a full refund, and it will be reflected in your shop account shortly or email us. We will also be working to improve both our functionality and customer support so that this doesn’t happen again.

I truly value your feedback, and I’m sorry that we’ve let you down. Please don’t hesitate to reach out if there’s anything else I can do for you.