ChatIQ: AI Chatbot & Live Chat

Micheal was very helpful and quick to respond. Excellent support experience — thank you!

SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do, they respond with only one question at a time, resulting in months of back and forth until they completely stop responding, and as soon as you think they've gotten the gist of your issue, you're forced to respond in a new chat and when they finally respond, they start again with the damn one-at-a-time questions. I am requesting a refund for every billing period because I was promised daily auto-sync and 24/7 customer service since the beginning, and I have never received those services. This is a scam service.

The customer service was initially supportive during the installation of this app. However, I encountered significant issues with the sync system despite investing hundreds of hours and ensuring the auto-sync feature was active, but it failed to work effectively. Attempts to communicate through WhatsApp went unanswered, and my interaction with a customer service agent via web chat was abruptly terminated when they disconnected mid-conversation. I am generally reluctant to share negative feedback, but I feel obligated to inform potential new users about my frustrating experience and the considerable amount of time and effort I've wasted.