Chative ‑ Live chat & Chatbot
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Chatee y venda directamente en su tienda con la ayuda de la IA y la automatización.
Canales y mensajes ilimitados. Aplicación móvil en iOS y Android. Además, soporte en la aplicación 24/7 para todos los usuarios. ¡Una solución de servicio al cliente con IA llave en mano que se adapta a cualquier negocio, funcionando con solo unos clics!
- Unifique todas las conversaciones, clientes, pedidos y catálogos de productos.
- Acceda al contexto completo del cliente, historial de pedidos y detalles de actividad.
- Habilite las ventas directas a través de las aplicaciones de mensajería diarias, convirtiendo a los visitantes en clientes potenciales.
- Asegure un servicio al cliente oportuno y personalizado e incremente la productividad.
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Idiomas
Inglés y Vietnamita
Esta aplicación no está traducida al Español
Categorías
Mensajería en tiempo real
Respuestas automatizadas
Precios
INICIO
Instalación gratuita
Un paquete poderoso para iniciar su comunicación digital de negocios.
- Tiendas Shopify ilimitadas
- Chat en vivo en el sitio web
- Mensajes ilimitados
- Ver información del producto
- Ver resumen del pedido
- Ver detalles del pedido
EQUIPO
$10 al mes
Escale el rendimiento de su equipo con CRM, informes e insights.
- Marca personalizada del widget
- Enviar productos
- Ver carrito de compras
- Miembros ilimitados
- Historial ilimitado
- CRM social
Prueba gratis de 14 día
NEGOCIO
$25 al mes
Aumente el rendimiento de la comunicación con personalización y API.
- Crear pedidos
- Editar pedidos
- API y Webhooks
- Flujo de trabajo de automatización
- Permisos personalizados
- Soporte prioritario
Prueba gratis de 14 día
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (6)
Riêng mình thấy thì team hỗ trợ của Chative ổn hơn so với các app khác mình từng dùng. Mình thấy app không giới hạn kết nối và đặc biệt nó free nên mình đã kết nối các page và website vào app. Hiện tại mình dùng app thấy rất ổn nên recommend mọi người thử nhé. Bên này cũng có hỗ trợ tiếng việt rất nhiệt tình nữa
so far so good. Simple set up and way easier to use than other ones I’ve tried. 5 star for the support team, they got back to me right away. Highly recommended
Hello TGN,
Thank you so much for taking the time to give us your feedback. Hearing the specifics of what we're doing well and where you see room for improvement is invaluable for our team as we continue refining the platform to best meet the real needs of your business.
Please continue reaching out with any ideas or issues as you use the app moving forward. We rely on user perspectives to guide where we invest dev time next.
Thanks again for your partnership and trust!
Warm regards,
Chative.IO Team
It is not useful live chat app. No email or sound alert on notification. Never had customer service support.
Hello Happy Crafting UK
We sincerely apologize for the experience you’ve had. Please allow us to address your concerns and take full responsibility for the issues you’ve faced.
Regarding notifications, we would like to clarify that our live chat is designed to provide both email notifications and sound alerts. However, it seems that there may have been a configuration or technical issue that caused problems on your end. We constantly test our app notifications and most customers report the sound alerts are sufficiently loud. So you likely encountered an isolated bug, which we will investigate and fix right away. Please give us a chance to discuss your situation so we can resolve any notification issues for you.
As for customer service support, we deeply apologize if you felt there was a lack of response, as providing timely support is our top priority. We thoroughly reviewed all recent inquiries with our team, but could not find any from you. Our live chat and in-app support options are available 24/7, so perhaps there was a misunderstanding or error in submitting your request. We would be happy to look into this further and ensure you receive the assistance you need going forward. Please send us your preferred contact details so we can connect with you directly about your experience.
Based on the information from your website, we did send you an email to follow up on your concerns, but unfortunately have not received a response yet. We sincerely hope you received our outreach, as we always feel regret when a customer has an unsatisfactory experience and want to resolve any issues unnecessarily caused. Please send us your preferred contact information so we can connect with you directly, address your concerns promptly, and avoid such unexpected situations in the future for both of us.
We are genuinely grateful that you took the time to share your concerns with us and look forward to serving you better in the future.
I've tried a ton of these apps btw and there was one that was really good or something like that but they gave me a lifetime premium act and then cancelled it because I didn't log in one month. Happy to pay for a service once it gets better but this app is the only service i know of that does the omnichannel for free version. But what I like most about this app was the loud phone app notifications. Also I didn't need to log in and out every time, which was a pain on some other ones. Being able to just log in once on a mobile app and leave it sit is key. Otherwise I don't remember to log in and miss notifications. Also, live chat support is included in the free plan.
Hello Healy,
It's so rewarding to hear from you. Our goal is to create a helpful, easy-to-use platform tailored to business's needs. User insights allow us to continually enhance features. So if there's any way we can improve, don't hesitate to let us know.
Thank you again for using our app and taking the time to give us your feedback. We're looking towards our continuous cooperation.
Best regards,
Chative.IO Team
Love the app; simple to use and great function. The workflow automation is helpful and easy to set up. The support was really quick and real time
Soporte técnico
Soporte de la aplicación proporcionado por Chative.
o visitar portal de soporte técnicoFecha de lanzamiento
31 de mayo de 2022 · Registro de cambios
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