Chative ‑ Live chat & Chatbot
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Chattez et vendez directement sur votre boutique avec l'aide de l'IA et de l'automatisation.
Canaux et messages illimités. Application mobile sur iOS et Android. De plus, support en application 24/7 pour tous les utilisateurs. Une solution de service client AI clé en main qui s'adapte à toute entreprise, fonctionnant en quelques clics !
- Unifiez toutes les conversations, clients, commandes et catalogues de produits.
- Accédez au contexte complet du client, à l'historique des commandes et aux détails des activités.
- Activez les ventes directes via les applications de messagerie quotidiennes, convertissant les visiteurs en prospects.
- Assurez un service clientèle en temps opportun et personnalisé et augmentez la productivité.
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Langues
anglais et vietnamien
Cette application n’est pas traduite en français
Catégories
Messagerie en temps réel
Réponses automatisées
Tarification
DÉMARRAGE
Installation gratuite
Un package puissant pour démarrer votre communication d'affaires numérique.
- Boutiques Shopify illimitées
- Chat en direct sur le site Web
- Messages illimités
- Voir les informations sur le produit
- Voir le résumé de la commande
- Voir les détails de la commande
ÉQUIPE
$10 / mois
Améliorez les performances de votre équipe avec CRM, rapports et insights.
- Personnalisation du widget
- Envoyer des produits
- Voir le panier
- Membres illimités
- Historique illimité
- CRM social
Essai gratuit de 14 jour(s)
ENTREPRISE
$25 / mois
Augmentez le débit de communication avec la personnalisation et l'API.
- Créer des commandes
- Modifier les commandes
- API et Webhooks
- Flux de travail d'automatisation
- Permissions personnalisées
- Support prioritaire
Essai gratuit de 14 jour(s)
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (6)
Love the app; simple to use and great function. The workflow automation is helpful and easy to set up. The support was really quick and real time
Riêng mình thấy thì team hỗ trợ của Chative ổn hơn so với các app khác mình từng dùng. Mình thấy app không giới hạn kết nối và đặc biệt nó free nên mình đã kết nối các page và website vào app. Hiện tại mình dùng app thấy rất ổn nên recommend mọi người thử nhé. Bên này cũng có hỗ trợ tiếng việt rất nhiệt tình nữa
It is not useful live chat app. No email or sound alert on notification. Never had customer service support.
Hello Happy Crafting UK
We sincerely apologize for the experience you’ve had. Please allow us to address your concerns and take full responsibility for the issues you’ve faced.
Regarding notifications, we would like to clarify that our live chat is designed to provide both email notifications and sound alerts. However, it seems that there may have been a configuration or technical issue that caused problems on your end. We constantly test our app notifications and most customers report the sound alerts are sufficiently loud. So you likely encountered an isolated bug, which we will investigate and fix right away. Please give us a chance to discuss your situation so we can resolve any notification issues for you.
As for customer service support, we deeply apologize if you felt there was a lack of response, as providing timely support is our top priority. We thoroughly reviewed all recent inquiries with our team, but could not find any from you. Our live chat and in-app support options are available 24/7, so perhaps there was a misunderstanding or error in submitting your request. We would be happy to look into this further and ensure you receive the assistance you need going forward. Please send us your preferred contact details so we can connect with you directly about your experience.
Based on the information from your website, we did send you an email to follow up on your concerns, but unfortunately have not received a response yet. We sincerely hope you received our outreach, as we always feel regret when a customer has an unsatisfactory experience and want to resolve any issues unnecessarily caused. Please send us your preferred contact information so we can connect with you directly, address your concerns promptly, and avoid such unexpected situations in the future for both of us.
We are genuinely grateful that you took the time to share your concerns with us and look forward to serving you better in the future.
so far so good. Simple set up and way easier to use than other ones I’ve tried. 5 star for the support team, they got back to me right away. Highly recommended
Hello TGN,
Thank you so much for taking the time to give us your feedback. Hearing the specifics of what we're doing well and where you see room for improvement is invaluable for our team as we continue refining the platform to best meet the real needs of your business.
Please continue reaching out with any ideas or issues as you use the app moving forward. We rely on user perspectives to guide where we invest dev time next.
Thanks again for your partnership and trust!
Warm regards,
Chative.IO Team
I've tried a ton of these apps btw and there was one that was really good or something like that but they gave me a lifetime premium act and then cancelled it because I didn't log in one month. Happy to pay for a service once it gets better but this app is the only service i know of that does the omnichannel for free version. But what I like most about this app was the loud phone app notifications. Also I didn't need to log in and out every time, which was a pain on some other ones. Being able to just log in once on a mobile app and leave it sit is key. Otherwise I don't remember to log in and miss notifications. Also, live chat support is included in the free plan.
Hello Healy,
It's so rewarding to hear from you. Our goal is to create a helpful, easy-to-use platform tailored to business's needs. User insights allow us to continually enhance features. So if there's any way we can improve, don't hesitate to let us know.
Thank you again for using our app and taking the time to give us your feedback. We're looking towards our continuous cooperation.
Best regards,
Chative.IO Team
Assistance
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Lancement
31 mai 2022 · Journal des changements
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