Chative ‑ Live chat & Chatbot

Chative ‑ Live chat & Chatbot

요금제
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평점
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개발자
Chative

Chat & sell directly on your store with the assistance of AI and automation.

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! 더 보기
  • Unify all conversations, customers, orders, and product catalogues.
  • Access complete customer context, order history, and activity details.
  • Enable direct sales via everyday messaging apps, converting visitors into leads.
  • Ensure timely, personalized customer service and increase productivity.

언어

영어 및 베트남어

이 앱은 한국어로 번역되지 않았습니다

요금제

STARTER

무료 설치

A powerful package to kickstart your digital business communication.

  • Unlimited Shopify stores
  • Website Live Chat
  • Unlimited Messages
  • View Product Information
  • View Order Summary
  • View Order Details

TEAM

$10 /월

Scale up your team performance with CRM, reports & insights.

  • Custom Widget branding
  • Send Products
  • View Shopping Cart
  • Unlimited members
  • Unlimited history
  • Social CRM

14일 무료 체험

BUSINESS

$25 /월

Increase communication throughput with customization and API.

  • Create Orders
  • Edit Orders
  • API & Webhooks
  • Automation Workflow
  • Custom Permissions
  • Priority Support

14일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (1)

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2023년 7월 6일

It is not useful live chat app. No email or sound alert on notification. Never had customer service support.

Happy Crafting UK
영국
앱 사용 기간 대략 2개월
답글 Chative개 2023년 9월 14일

Hello Happy Crafting UK
We sincerely apologize for the experience you’ve had. Please allow us to address your concerns and take full responsibility for the issues you’ve faced.

Regarding notifications, we would like to clarify that our live chat is designed to provide both email notifications and sound alerts. However, it seems that there may have been a configuration or technical issue that caused problems on your end. We constantly test our app notifications and most customers report the sound alerts are sufficiently loud. So you likely encountered an isolated bug, which we will investigate and fix right away. Please give us a chance to discuss your situation so we can resolve any notification issues for you.

As for customer service support, we deeply apologize if you felt there was a lack of response, as providing timely support is our top priority. We thoroughly reviewed all recent inquiries with our team, but could not find any from you. Our live chat and in-app support options are available 24/7, so perhaps there was a misunderstanding or error in submitting your request. We would be happy to look into this further and ensure you receive the assistance you need going forward. Please send us your preferred contact details so we can connect with you directly about your experience.

Based on the information from your website, we did send you an email to follow up on your concerns, but unfortunately have not received a response yet. We sincerely hope you received our outreach, as we always feel regret when a customer has an unsatisfactory experience and want to resolve any issues unnecessarily caused. Please send us your preferred contact information so we can connect with you directly, address your concerns promptly, and avoid such unexpected situations in the future for both of us.

We are genuinely grateful that you took the time to share your concerns with us and look forward to serving you better in the future.

지원

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리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

개발자

Chative

113B JALAN BESAR, Singapore, Singapore, 208833, SG

출시됨

2022년 5월 31일 · 변경 로그

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