Chative ‑ Live chat & Chatbot

Chative ‑ Live chat & Chatbot

定價
免費安裝。 提供免費試用。
評分
1.0 (1)
開發者
Chative

Chat & sell directly on your store with the assistance of AI and automation.

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! 更多
  • Unify all conversations, customers, orders, and product catalogues.
  • Access complete customer context, order history, and activity details.
  • Enable direct sales via everyday messaging apps, converting visitors into leads.
  • Ensure timely, personalized customer service and increase productivity.

語言

英文 及 越南文

這項應用程式尚未翻譯成繁體中文

定價

STARTER

免費安裝

A powerful package to kickstart your digital business communication.

  • Unlimited Shopify stores
  • Website Live Chat
  • Unlimited Messages
  • View Product Information
  • View Order Summary
  • View Order Details

TEAM

$10 /月

Scale up your team performance with CRM, reports & insights.

  • Custom Widget branding
  • Send Products
  • View Shopping Cart
  • Unlimited members
  • Unlimited history
  • Social CRM

14 天免費試用

BUSINESS

$25 /月

Increase communication throughput with customization and API.

  • Create Orders
  • Edit Orders
  • API & Webhooks
  • Automation Workflow
  • Custom Permissions
  • Priority Support

14 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (1)

整體評分
1
各級評分數量
  • 0% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 100% 的評分為 1 顆星
2023年7月6日

It is not useful live chat app. No email or sound alert on notification. Never had customer service support.

Happy Crafting UK
英國
使用應用程式 大約2個月
Chative 已回覆 2023年9月14日

Hello Happy Crafting UK
We sincerely apologize for the experience you’ve had. Please allow us to address your concerns and take full responsibility for the issues you’ve faced.

Regarding notifications, we would like to clarify that our live chat is designed to provide both email notifications and sound alerts. However, it seems that there may have been a configuration or technical issue that caused problems on your end. We constantly test our app notifications and most customers report the sound alerts are sufficiently loud. So you likely encountered an isolated bug, which we will investigate and fix right away. Please give us a chance to discuss your situation so we can resolve any notification issues for you.

As for customer service support, we deeply apologize if you felt there was a lack of response, as providing timely support is our top priority. We thoroughly reviewed all recent inquiries with our team, but could not find any from you. Our live chat and in-app support options are available 24/7, so perhaps there was a misunderstanding or error in submitting your request. We would be happy to look into this further and ensure you receive the assistance you need going forward. Please send us your preferred contact details so we can connect with you directly about your experience.

Based on the information from your website, we did send you an email to follow up on your concerns, but unfortunately have not received a response yet. We sincerely hope you received our outreach, as we always feel regret when a customer has an unsatisfactory experience and want to resolve any issues unnecessarily caused. Please send us your preferred contact information so we can connect with you directly, address your concerns promptly, and avoid such unexpected situations in the future for both of us.

We are genuinely grateful that you took the time to share your concerns with us and look forward to serving you better in the future.

支援服務

應用程式支援由 Chative 提供。

或瀏覽他們的支援服務入口網站

資源

開發者無法直接以繁體中文提供支援。

開發者

Chative

113B JALAN BESAR, Singapore, Singapore, 208833, SG

發布日期

2022年5月31日 · 變更記錄

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