Chative ‑ Live chat & Chatbot
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Chat & sell directly on your store with the assistance of AI and automation.
Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!
- Unify all conversations, customers, orders, and product catalogues.
- Access complete customer context, order history, and activity details.
- Enable direct sales via everyday messaging apps, converting visitors into leads.
- Ensure timely, personalized customer service and increase productivity.
Languages
English and Vietnamese
Categories
Real-time messaging
Automated responses
Pricing
STARTER
Free to install
A powerful package to kickstart your digital business communication.
- Unlimited Shopify stores
- Website Live Chat
- Unlimited Messages
- View Product Information
- View Order Summary
- View Order Details
TEAM
$10 / month
Scale up your team performance with CRM, reports & insights.
- Custom Widget branding
- Send Products
- View Shopping Cart
- Unlimited members
- Unlimited history
- Social CRM
14-day free trial
BUSINESS
$25 / month
Increase communication throughput with customization and API.
- Create Orders
- Edit Orders
- API & Webhooks
- Automation Workflow
- Custom Permissions
- Priority Support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
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0% of ratings are 5 stars
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0% of ratings are 2 stars
- 100% of ratings are 1 stars
It is not useful live chat app. No email or sound alert on notification. Never had customer service support.
Hello Happy Crafting UK
We sincerely apologize for the experience you’ve had. Please allow us to address your concerns and take full responsibility for the issues you’ve faced.
Regarding notifications, we would like to clarify that our live chat is designed to provide both email notifications and sound alerts. However, it seems that there may have been a configuration or technical issue that caused problems on your end. We constantly test our app notifications and most customers report the sound alerts are sufficiently loud. So you likely encountered an isolated bug, which we will investigate and fix right away. Please give us a chance to discuss your situation so we can resolve any notification issues for you.
As for customer service support, we deeply apologize if you felt there was a lack of response, as providing timely support is our top priority. We thoroughly reviewed all recent inquiries with our team, but could not find any from you. Our live chat and in-app support options are available 24/7, so perhaps there was a misunderstanding or error in submitting your request. We would be happy to look into this further and ensure you receive the assistance you need going forward. Please send us your preferred contact details so we can connect with you directly about your experience.
Based on the information from your website, we did send you an email to follow up on your concerns, but unfortunately have not received a response yet. We sincerely hope you received our outreach, as we always feel regret when a customer has an unsatisfactory experience and want to resolve any issues unnecessarily caused. Please send us your preferred contact information so we can connect with you directly, address your concerns promptly, and avoid such unexpected situations in the future for both of us.
We are genuinely grateful that you took the time to share your concerns with us and look forward to serving you better in the future.
Support
App support provided by Chative.
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