Chative ‑ Live chat & Chatbot
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About this app
Launched
May 31, 2022 · Changelog
Languages
English and Vietnamese
Categories
Chat , Customer order trackingChat & sell directly on your store with the assistance of AI and automation.
Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!
- Unify all conversations, customers, orders, and product catalogues.
- Access complete customer context, order history, and activity details.
- Enable direct sales via everyday messaging apps, converting visitors into leads.
- Ensure timely, personalized customer service and increase productivity.
Pricing
14-day free trialSTARTER
Free to install
A powerful package to kickstart your digital business communication.
- Unlimited Shopify stores
- Website Live Chat
- Unlimited Messages
- View Product Information
- View Order Summary
- View Order Details
TEAM
$10 / month
or $80/year and save 33%
Scale up your team performance with CRM, reports & insights.
- Custom Widget branding
- Send Products
- View Shopping Cart
- Unlimited members
- Unlimited history
- Social CRM
BUSINESS
$25 / month
or $200/year and save 33%
Increase communication throughput with customization and API.
- Create Orders
- Edit Orders
- API & Webhooks
- Automation Workflow
- Custom Permissions
- Priority Support
STARTER
Free to install
A powerful package to kickstart your digital business communication.
- Unlimited Shopify stores
- Website Live Chat
- Unlimited Messages
- View Product Information
- View Order Summary
- View Order Details
TEAM
$10 / month
or $80/year and save 33%
Scale up your team performance with CRM, reports & insights.
- Custom Widget branding
- Send Products
- View Shopping Cart
- Unlimited members
- Unlimited history
- Social CRM
BUSINESS
$25 / month
or $200/year and save 33%
Increase communication throughput with customization and API.
- Create Orders
- Edit Orders
- API & Webhooks
- Automation Workflow
- Custom Permissions
- Priority Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
6 reviews
I've tried a ton of these apps btw and there was one that was really good or something like that but they gave me a lifetime premium act and then cancelled it because I didn't log in one month. Happy to pay for a service once it gets better but this app is the only service i know of that does the omnichannel for free version. But what I like most about this app was the loud phone app notifications. Also I didn't need to log in and out every time, which was a pain on some other ones. Being able to just log in once on a mobile app and leave it sit is key. Otherwise I don't remember to log in and miss notifications. Also, live chat support is included in the free plan.
Hello Healy,
It's so rewarding to hear from you. Our goal is to create a helpful, easy-to-use platform tailored to business's needs. User insights allow us to continually enhance features. So if there's any way we can improve, don't hesitate to let us know.
Thank you again for using our app and taking the time to give us your feedback. We're looking towards our continuous cooperation.
Best regards,
Chative.IO Team
Excellent customer service. Every time I have a problem, I open send live messages to them and quickly get someone to help (especially thank Ly) most times. The customization suits my site. My only suggestion would be to allow the Track Order to appear in the live chat. Other than that, I think it’s great.
Hey there,
We're so happy to hear that the assistance was helpful for you. We'll make sure to pass along your kind words to Ly. We'll also forward your suggestion to our product team. We would love to keep the feedback coming - it really helps us prioritize what to build next.
If you ever need further support, don't hesitate to reach out. We're all ears.
Cheers,
Chative.IO Team
so far so good. Simple set up and way easier to use than other ones I’ve tried. 5 star for the support team, they got back to me right away. Highly recommended
Hello TGN,
Thank you so much for taking the time to give us your feedback. Hearing the specifics of what we're doing well and where you see room for improvement is invaluable for our team as we continue refining the platform to best meet the real needs of your business.
Please continue reaching out with any ideas or issues as you use the app moving forward. We rely on user perspectives to guide where we invest dev time next.
Thanks again for your partnership and trust!
Warm regards,
Chative.IO Team
Love the app; simple to use and great function. The workflow automation is helpful and easy to set up. The support was really quick and real time
Riêng mình thấy thì team hỗ trợ của Chative ổn hơn so với các app khác mình từng dùng. Mình thấy app không giới hạn kết nối và đặc biệt nó free nên mình đã kết nối các page và website vào app. Hiện tại mình dùng app thấy rất ổn nên recommend mọi người thử nhé. Bên này cũng có hỗ trợ tiếng việt rất nhiệt tình nữa
About this app
Launched
May 31, 2022 · Changelog
Languages
English and Vietnamese
Categories
Chat , Customer order trackingBuilt by Chative
About Chative
4.5 average rating
2 years building apps for the Shopify App Store
113B JALAN BESAR, Singapore, Singapore, 208833, SG
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