Reviews (261)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer interactions on WhatsApp, noting improved response times and increased sales through features like abandoned cart recovery. They praise its user-friendly interface, automated notifications, and multimedia messaging. Stability and responsiveness are key strengths, with customer support available across various time zones, aiding in setup and troubleshooting. Merchants appreciate the continuous app improvements based on their feedback.
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Great experience and support! Many tweaks needed and they are coming through everytime! Highly recommend!
Plus, they are the app with the most fallbacks so whatsapp messages always are being sent independent of how people write their phones!
Great app!
Despite a fairly difficult start with CTX (Meta banned my account just after the integration, not CTX fault ..) the support team has been very responsive and helped me through the process of setting up and fixing a few things here and there. I haven't yet seen the return of the app, it's only been a couple of weeks, but I have friends who have been using for over a year and can't recommend enough. Give it a go, I am sure you won't be disappointed.
I have been using this app 2 years back , one of the top app to make your store professional infront of the customers ,
From placing the order to order delivered
Abandon cart recovery
COD confirmation .
You can add photos and videos on the messages which is perfect .
Real customer real review , Moltte.com
Good service provider. Great Customer Service and they can reply in short time. They always can solve the problems I encountered. Highly recommended.
Great app with amazing customer support. It really helps boost sales by recovering abandoned carts and improves the overall shopping experience for customers.
great app, better then all other apps in markets.
Ctx has been a valuable addition to our business. The order confirmation workflow and broadcast features operate smoothly, offering reliable functionality at a reasonable cost.
I had a wonderful session with the support team. They were patient, professional, and really helped me resolve all my doubts clearly. The guidance I received was very helpful and made the whole process smooth. Really appreciate the support!
Very good app and the support is excellent. I highly recommend it for recovering abandoned carts and giving customers a much better post-purchase experience.
Very good support experience. That's what really matters once a customer starts using an app. Has many features which come at additional price in competitor tools.