Reviews (246)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for enhancing business outreach and customer engagement, particularly in recovering abandoned carts and boosting sales. Its automation features, like order confirmations and broadcast messaging, improve communication and efficiency. The app is user-friendly, integrates seamlessly with Shopify, and performs reliably. Merchants praise the exceptional customer support for being responsive and helpful with setup and integration.
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I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)
The team is always so quick to respond to queries and questions. The app also helped conversions and get more orders easily. Automations are all well thought out too.
Very nice support and customer service even I have some customize request
Rahul sir took extra efforts to resolve the issue on off business hours, as it was a weekend and he was with his family still he helped me to do a google meet and resolve the issue at that time itself really appreciate it
This app has helped us recover countless sales. Great functionality and great support from customer service side. Thank you.
The app works very well for WhatsApp marketing and automation. The setup was smooth and the WhatsApp API integration is very helpful for sending broadcast messages and automated notifications.
I also want to highlight the excellent support team. When I faced an issue with message sending, their technical support responded quickly, identified the API issue, and fixed it within a short time.
Great support and a very useful app for stores that want to use WhatsApp for customer communication and marketing.
Highly recommended.
I’ve been using Ctx: WhatsApp Chat + Marketing and it has been a complete game changer for my business. The platform makes managing WhatsApp conversations, customer engagement, and marketing campaigns so seamless and efficient.
What I appreciate most is how intuitive and well-designed everything is — from chat organisation to automation and broadcast features. It has definitely improved our response time and helped us communicate more professionally with customers.
On top of that, the support team has been outstanding. They are responsive, patient, and genuinely helpful whenever we have questions or need assistance. It’s rare to find such strong customer support these days, and it really makes a difference.
Highly recommended for any business looking to streamline WhatsApp marketing and customer communication.
Amazing, love the features and the quick consumer service!
Very supportive team and good service. Still trying it out but very helpful
We got some exceptional support from these guys for the setup of the account, and they are very open to make the app better and listen to my suggestions. Thanks so much for the support and I highly recommend the app!
