Reseñas (653)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
13 de diciembre de 2017

Great app! We use this app almost every day and it helps up connect with our customers with regards to their questions, orders & even website user issues. It is the best chat app I have come across so far.

Bws Tribal
Australia
Más de 4 años usando la aplicación
Fecha de modificación: 19 de junio de 2019

Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products. Its very simple to set up and customize!

PJs Sleep and Home
Estados Unidos
Más de 4 años usando la aplicación
Fecha de modificación: 8 de noviembre de 2016

We LOVE this app! Chatra was super easy to install, any queries I had were answered promptly and the customer experience is great. Chats come through on my phone so when we're out and about we can still answer all our customers questions. Definitely recommend this to anyone wanting to convert more website visitors into customers

Glo Tatts
Australia
Más de 4 años usando la aplicación
1 de diciembre de 2015

Fantastic app, well-implemented. We love that it lets us be notified whether on PC or mobile, gives customers the sense that we're a major retailer, not just a mom-and-pop.

Waynuffstuff
Estados Unidos
Más de 4 años usando la aplicación
15 de abril de 2020

My product (wetsuits) often needs further help or explanation of features or sizing. The amount of times people reached out via Chatra surprised me and consequently I was able to either inform or close sales immediately. Pushing notifications through to FB Messenger also is very handy too. People are comfortable on what they know and messenger adds to the ease of use. I totally recommend this App. I did my research prior to installing and this seemed to be the one! I'm glad with my decision. Support has been good and there are real people on the other end.

Ruby Fresh
Nueva Zelanda
Más de 4 años usando la aplicación
16 de noviembre de 2016

Really friendly customer service and so easy app to install and start using!

Face It Natural
Brasil
Más de 4 años usando la aplicación
30 de mayo de 2018

So far I'm loving this app! I'm still on the free trial period just to test things out and I must say, I'm really enjoying it. I feel more connected to my customers and I love being able to assist them right away. Our site is www.treenaturals.com. :) Thanks team!

Tree Naturals
Estados Unidos
Más de 4 años usando la aplicación
19 de noviembre de 2015

Absolutely amazing app that looks beautiful on your site and is easy to set up. Within 12 hours of installation, I had a customer chat that turned into a conversion. The Chatra customer service is excellent and their desktop app simplifies your availability. I'll be a customer for life!

Swahilimodern Com
Estados Unidos
Más de 4 años usando la aplicación
27 de agosto de 2017

We've been using Chatra for aaaaages and it is easy to install and even easier to use. The app is great as well, as it means we can be available to our customers no matter where we are. This is an effective app that has heaps of free functions and even more once you shift onto a paid plan. Thanks Chatra! <3

Nikki Darling Australia
Australia
Alrededor de 4 años usando la aplicación
7 de noviembre de 2016

Chatra is the best. We deal with custom flags so it's a product that customers don't always know what they are looking for. They have questions. With the live chat we are able to hook and help those hesitant customers all the way through to a sale. They can drop their artwork into the window and we can send them proofs back all inside the chat. Totally recommend.

https://bestflag.com/

Best Flag
Estados Unidos
Alrededor de 4 años usando la aplicación