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We have tried many chatting apps, and definitely Chatra is the best one. The support team is very friendly and helpful.
It is smooth and also has a modern widget, and yet the pricing plan is very reasonable.
Simply, it is a necessary app for any online store owner.
Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.
AMAZING! I'm new to shopify so I didn't even know something like this could have existed. For now, I'm going to use the free version for a while, but as soon as I have enough sales and $ to spend on the paid version, I'm getting it. Thank you so much!
The app is amazing and so easy to setup and use! I am glad that I switched from Tidio to Chatra. My site is way faster and the app let's us manage every details of automated targeted chats and triggers. Great customer service also. Go for it!
Excellent app. Replaced facebook chat with Chatra for easier customer experience and it's working out great
Wonderful app! I like the reports they provide in the Pro plan. Support was great — friendly and knowledgeable!
Your ad in Shopify said this was $19 a month (or $15 a month if the full year is paid at once), but after installing it I see that it is $15/mth per agent. All five of my agents are part time and working from home. This would cost me $75 a month. That is insane! Your app is not worth that much money and I am ultra annoyed that your pricing was so wrong. I have wasted too much time on your app. ...
Sorry to hear that! We did not mean to deceive you, you can always check the detailed information about our plans at chatra.com/plans or if you click on the "See all pricing ...
After installing the app, i couldn't see any more, videos on my product pages i hear music only (on mobile) videos getting black... Even now after removing the app i still have problems with some videos... i contacted shopify support, still resolving issue.. before that my site was perfect
RUN AWAYYYYYYY!!!! I'm just waiting them to charge me in 10 days, i installed app today on 25/07/2020... If ...
Just started using Chatra today. Honestly, I am very surprised how extensive this app is. With its implementation, I'm sure it will help us reach out the customers easier and more efficiently. Thank you for introducing the app to us. Highly recommended.
Tested this out trying to find a good live chat service. Took 15 minutes to get the live chat email. Yet my contact form gets the email there right away.