Chatra — Live Chat & Chatbot

Started with the free version without a lot of success. Changed to the paid version and really dove in to make it work in our store. The results have been great. Love the ability to track where and what product the customer is viewing.

I would recommend this app to anyone that wants to increase conversions and get a heart beat of whats happening real time.

Check out our store for all your heating and cooling needs www.diycomfortdepot.com
Justin Riley

We've tried every chat app for Shopify, and Chatra is hands down the best! It's personal, has a beautiful interface, and most importantly, has directly increased our sales. Customers love using it when they have a small question before ordering and can see that someone is online to answer it quickly.

We installed Chatra's chat tool on our site and conversions have gone up, we learn way more about our customers, can proactively prevent bounces and abandoned carts, and it works seamlessly for customers on web and mobile across devices. Its so easy for our CX team to use - took almost no training time. Easy and powerful tool, highly recommend!

The Chatra team is also SO responsive if you email them with questions. Same day responses, good communication, easy to work with. We've tried other chat tools, a variety of SMS tools, and Chatra has been the best one in terms of sales boost as well as ease of use.

We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+

What a fantastic app. I've already engaged with potential customers. Very impressed!

We are just getting started with Chatra, but already loving the ease of use, and capabilities of this software.

It's simple. It does what it claims and it's free......so far :-)

I am happy with it.

www.bikelight.ca

Been using this for about a week and we have already converted customers that otherwise wouldn't have. They also have excellent customer service that responds almost instantly.

This app is a must have for E-commerce owners.

Come check us out: http://www.homefashionsdesigns.com/

Great app has wonderful features and makes it very easy to talk to your customers!

Very easy to use and set up! highly recommended! you can easily answer your customers' questions using their app on your phone.