Chatra — Live Chat & Chatbot

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

Just installed and I am very impressed! I love it. This will be very helpful for my customers.

I really like this app. I can tell a lot of thought went into it and they continue to make improvements. You can personalize the appearance and content so that it reflects your brand/personality. I like that when a customer chats, you can see their geographic location as well as where they are in your shop. I also like that you can set a schedule for when your chat is active. The communication with the developer has been excellent: friendly, helpful and professional.

Great chat app, but the best part is the desktop and iPhone apps. They are very seamless and allow you have your chats pop up on multiple devices.

It is very user friendly and the comes with some great features for engaging customers. All the way down to ai pop up when your customers hit difficult to navigate pages, etc...

The app and chat are fairly customizable and the customization process is very intuitive. I would definitely recommend this as a chat app and we have used several.

We are happy with Chatra on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Chatra does not slow down the speed. Thank you!

Hi everyone I picked up three chatting APP and checked out all of them but I chose Chatra because its support is amazing.The gurus walked me through patiently and even they helped me with coding as well that the other APP support team didn't do that.Chatra is a great app and easy to use I personally recommend you to use the APP.

Happy with this app, very easy to use! The whole team uses it and communications are easy. Like that you receive email notifications and can work from there or the app.

Extremely simple and fast installation. Also very easy to customise the chat image, icon, colours, etc.

Haven't had any chat requests on it yet but so far so good!

Perfect. Love this app. It works perfectly is great value and easy to set-up and integrate into my Shopify store. It comes with some great settings to tweak to how you want it to work. Recommended.

Great app and works very well so far! Far superior to my old chat service!