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Honestly, we have tried a lot of chat programs and we can say that Chatra has given us the most success. Customer service is also very quick!
Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan
Using this app for a few years. So far so good - haven't had a single issue. Nice App, good customer service & recommended.
Been using this app for over a year and it does what it says on the tin. It has certainly helped sales.
Very happy.
I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?
Thanks for the feedback! The contact form can only appear after a visitor sends you a message, there's no way to show it before that, unfortunately. However, please note that you can still reply to a client even if they did not leave their email address. They will see your reply when they come back to your website.
Amazing app! Works really well great customer service always available to help with all things we need
This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable.
Highly recommend!
This chat app is excellent. Have tried a few others and they were either messy with no way to hide unavailable features, or pricey for a plan with not enough features. Chatra is really good.
Really great app that is easy to integrate and use. The one time I needed support, Anna was awesome and got things taken care of right away. Highly recommend.
The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!