Chatra — Live Chat & Chatbot

So far so good. Keeps customers happily engaged. Increased sales immediately. Easy set up. Great customer service. What more could you ask for from a chat app. Highly recommend.

In my online store, The software works fine and is efficient. I recommend using it. We sell Rustic Style lamps.@https://theseventies.myshopify.com

After we started using Chatra our team has seen an increase in customer satisfaction. We have a better understanding of what the customers needs and wants. The direct chat with them has changed how our business moves forward .

Just downloaded and REALLY HAPPY with it - can't believe I am getting this for free. Honestly, I would pay for it!!! I think the most important to feature to know about the app is it can show you how must customers are on your site in real time, and which pages your customers are on too!!! This helps tremendously with the chat. It also allows customers to leave a message if you're offline. My only suggestion is the app assigns customers really weird names like "Exotic Peru" or Blue Kid or other weird names - altho I've got an email with instructions on to switch this. I simply wish my customers were referred to as User 1, User 2, etc. - rather than assigned really weird names that makes it feel like spam or illegitimate users :(

I was looking for a chat app for my store that was light-weight and had a mobile app so I could talk to visitors wherever I was.

This app is amazing; the developers listen to customers and seem really eager to make store-owners happy. The chat box is non-intrusive and has a lot of customization options and trigger-events.

I'm even more over the moon as my first chat I had already converted to a sale :)

Tried out a few live chat apps before finding this one and honestly this is the best one so far! Love how easy to use and simple it is. It also doesn't cut out on you!! Check us out at www.ycddiscounts.com to see how we use this!!

Chatra is a GREAT live chat app that's been a perfect addition to our online store. We've tried a few different chat apps for our Shopify store, but Chatra was the simplest to setup and the most liked so far, as a bonus their customer service is excellent! Recommend to anyone who would like to be more readily available to their potential customers.

Earlier I was Using Tidio, it was very limited, Later some Shopify Expert recommended it & I Installed it. Since than I m in love with it. Bought License Account as soon as my trail expired. Highly recommended App.

No doubt the best chat app I've used. Visitors can have fast, direct access to your customer service and receive immediate response!

Installation process is very simple. No hassle setup, simply click "Get" and it is ready to go.

More amazing is that it comes with its own mobile app, so when someone sends a chat message, the message will be alerted on your iOS or Android; and you or your support team can reply potential customers on-the-go from anywhere!

Works very smooth and is highly recommended for any store owner!

Love this app! Very simple and straightforward but robust at the same time. Love that i can use it on the go (mobile) as well as on my computer. COuldn't be happier!