Chatra — Live Chat & Chatbot

Love this app. Makes it so easy to communicate with our customers. Plus the whole team can use it.

Setting up this app was really easy and straightforward. I have just started using it, but I hope it will help me chat with undecided customers.

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

Essential Shopify add-on. I use it constantly!

Good addition, to the store, I think it allows customers to feel more connected. Customer service was very fast and responsive as well.

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

Just installed and I am very impressed! I love it. This will be very helpful for my customers.

I really like this app. I can tell a lot of thought went into it and they continue to make improvements. You can personalize the appearance and content so that it reflects your brand/personality. I like that when a customer chats, you can see their geographic location as well as where they are in your shop. I also like that you can set a schedule for when your chat is active. The communication with the developer has been excellent: friendly, helpful and professional.

Great chat app, but the best part is the desktop and iPhone apps. They are very seamless and allow you have your chats pop up on multiple devices.

It is very user friendly and the comes with some great features for engaging customers. All the way down to ai pop up when your customers hit difficult to navigate pages, etc...

The app and chat are fairly customizable and the customization process is very intuitive. I would definitely recommend this as a chat app and we have used several.

We are happy with Chatra on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Chatra does not slow down the speed. Thank you!