Chatra — Live Chat & Chatbot

Perfect for what we're after! Have definitely seen an increase in sales since using Chatra! Highly recommend.

Very easy to install and use this app

Absolutely LOVE this app. It is super easy to install and customize. Within a few minutes of installation I was chatting with customers. My favorite thing about this app is I have been able to convert visitors with questions/concerns to happy customers. It has also provided me with really good insight on common concerns visitors may have. This has allowed me to quickly implement changes, updates, or adding valuable info to the site to reduce confusion and questions.

We use it with 6 agents since a year ago. Works fine, you can trust on it for your business, with excellent support and great team in chatra.io

I've used almost every Shopify chat app available, Chatra surpasses everyone in customer service, user compatibility and layout. We will continue to use the service, it's fantastic and highly suggest to all ecommerce stores.

This app has been great and helpful in converting visitors to customers. Not the least bit overwhelming as I once believed live chat could be. The developer has also be incredibly responsive and accommodating. Thank you Chatra.

Super easy to use. Keeps me engaged with customers. I recommend using this app. It's also cool to see where customers are from

Wow! Awesome. The first weekend we had this installed, it proved its usefulness. Terrific options for when/where you want the chat window to pop up so as not to drive your customers away, but help them when they may be "on the fence" or need assistance (like that all-important check out page.) Also, options for personalized messages, design, etc. The accompanying app is totally rad! Need to step away from your computer? No problem. Chat from your phone! As a former customer care professional... I love it. Well done, Chatra. Well done!

Very impressed so far. Several very useful functions such as repeating alarm notification - previous chats appearing above your conversation etc.

I have used a number of chat services and this one is a perfect blend between affordability and great function.

Works beautifully in tandem with my mobile too - All very seemless and I love the fact even the alarm tone is the same.

It all makes a difference and improves the experience.

Customer interface is very clear - and pro - active rules ensure I pop up to help my customers at the right moments - Cannot fault it.

Great app. Helps us to communicate with our customers when they really don't feel like calling in. We love the fact that we can put it on our phone and be out of the office and still help customers. Every online store should use this app.