Recensioner (656)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
28 juni 2018

We have tried many chatting apps, and definitely Chatra is the best one. The support team is very friendly and helpful.
It is smooth and also has a modern widget, and yet the pricing plan is very reasonable.
Simply, it is a necessary app for any online store owner.

Adae Dental Online Store
Kina
En dag användning av appen
8 februari 2024

Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.

Tour & Ride
USA
Ungefär 23 timmar användning av appen
5 augusti 2020

AMAZING! I'm new to shopify so I didn't even know something like this could have existed. For now, I'm going to use the free version for a while, but as soon as I have enough sales and $ to spend on the paid version, I'm getting it. Thank you so much!

Not Enough Merch - Formula 1 Themed Apparel & Accessories for Everyone
Indien
Ungefär 23 timmar användning av appen
Redigerat 7 januari 2021

The app is amazing and so easy to setup and use! I am glad that I switched from Tidio to Chatra. My site is way faster and the app let's us manage every details of automated targeted chats and triggers. Great customer service also. Go for it!

Supernatural Mindset
Kanada
Ungefär 22 timmar användning av appen
20 april 2017

Excellent app. Replaced facebook chat with Chatra for easier customer experience and it's working out great

Cloudhaus
USA
Ungefär 21 timmar användning av appen
Redigerat 4 mars 2021

Wonderful app! I like the reports they provide in the Pro plan. Support was great — friendly and knowledgeable!

LUXYBIT
USA
Ungefär 19 timmar användning av appen
10 mars 2021

Your ad in Shopify said this was $19 a month (or $15 a month if the full year is paid at once), but after installing it I see that it is $15/mth per agent. All five of my agents are part time and working from home. This would cost me $75 a month. That is insane! Your app is not worth that much money and I am ultra annoyed that your pricing was so wrong. I have wasted too much time on your app. ...

Alywillow
USA
Ungefär 2 timmar användning av appen
Roger Wilco LLC svarade 12 mars 2021

Sorry to hear that! We did not mean to deceive you, you can always check the detailed information about our plans at chatra.com/plans or if you click on the "See all pricing ...

25 juli 2020

After installing the app, i couldn't see any more, videos on my product pages i hear music only (on mobile) videos getting black... Even now after removing the app i still have problems with some videos... i contacted shopify support, still resolving issue.. before that my site was perfect
RUN AWAYYYYYYY!!!! I'm just waiting them to charge me in 10 days, i installed app today on 25/07/2020... If ...

TRINCAT
Serbien
Ungefär en timme användning av appen
14 december 2015

Just started using Chatra today. Honestly, I am very surprised how extensive this app is. With its implementation, I'm sure it will help us reach out the customers easier and more efficiently. Thank you for introducing the app to us. Highly recommended.

Whynotspeakup
Singapore
16 minuter användning av appen
29 maj 2017

Tested this out trying to find a good live chat service. Took 15 minutes to get the live chat email. Yet my contact form gets the email there right away.

Your Giftshoppe
USA
15 minuter användning av appen