Chatra — Live Chat & Chatbot

This app is great, a nice way to interact with our customers and resolve any questions they might have. The support is also amazing, Anna who helped me out, did a great job and very quick and prompt.

So far its great! Helping me to stay in contact with my customers!

Awesome

Excellent application that we have been using for several years now.
We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time.

I recommend the app.

Original review (2015): Still trying to drive more traffic to this new store to really put this thing through the paces, but no complaints yet!

Pretty easy to use and enough free features it's worth grabbing as a new store.

I particularly like the ability to add a photo in and make the chat seem personal.

Update April 2020: still on it. Still fantastic.

What a difference Chatra has made to our site. In the 10 days we have been using the app, we have captured three sales either directly or indirectly related to our ability to take questions directly from customers, in real time.

The interface is easy enough to use, even us Luddites figured it out in seconds. Installation and activation was instant, and we were configured and up and running in minutes. I can't stress enough how simple the process was - so happy about that!

As we looked deeper into the app, we found other customization options that we are now using, including auto-away and some other useful options.

Simply an amazing tool to augment our relationship-building and customer relations initiatives. Bravo!

This app is truly AMAZING. We are only in the trial phase and we have closed at least 3 sales due to the ability to speak to customers live as they browse the site. The functionality is great, we particularly love that we can see what pages customers are on and track their movement as they navigate the site. The customer service is also excellent. This app is definitely worth it for the paid version, it adds value for your customers and will pay for itself with one sale. Highly recommended!

I love this application. It's really helpful to "see" people landing on our site and being able to engage them right off the bat. It does what it says it will do and that is one more thing I can check off my list and not worry about.

Love the app! The Live Chat is amazing and makes my website so much better. Go and get it! I can definitely recommend it!

Great features and responsive staff.