Recensioner (653)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 10 oktober 2024

Excellent application that we have been using for several years now.
We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time.

I recommend the app.

FEY Cosmetics
Kanada
Ungefär 3 år användning av appen
27 augusti 2024

very simple and user and friendly 10/10 would recommend

Elite Wellness Shop
Kanada
8 dagar användning av appen
27 februari 2024

This app ticks all the boxes for what I need from a chat service plugin for my website. Automated responses, timed messages for customers spending any time on pages, etc. Customer service is responsive and proactive, checking to see if we need help, or anything at all really.

SUM=R&D
USA
7 dagar användning av appen
26 februari 2024

Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.

METALIFESTYLE
Kanada
18 dagar användning av appen
8 februari 2024

Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.

Tour & Ride
USA
Ungefär 23 timmar användning av appen
23 januari 2024

Great application, Thanks

ANA'S COLLECTION
USA
10 dagar användning av appen
8 januari 2024

nice

ToyGameShow
Kina
8 dagar användning av appen
Redigerat 21 april 2020

Original review (2015): Still trying to drive more traffic to this new store to really put this thing through the paces, but no complaints yet!

Pretty easy to use and enough free features it's worth grabbing as a new store.

I particularly like the ability to add a photo in and make the chat seem personal.

Update April 2020: still on it. Still fantastic.

Canadianjerseysuperstore
Kanada
Mer än 8 år användning av appen
3 december 2015

What a difference Chatra has made to our site. In the 10 days we have been using the app, we have captured three sales either directly or indirectly related to our ability to take questions directly from customers, in real time.

The interface is easy enough to use, even us Luddites figured it out in seconds. Installation and activation was instant, and we were configured and up and running in minutes. I can't stress enough how simple the process was - so happy about that!

As we looked deeper into the app, we found other customization options that we are now using, including auto-away and some other useful options.

Simply an amazing tool to augment our relationship-building and customer relations initiatives. Bravo!

Balletbarres
Kanada
Mer än 8 år användning av appen
Redigerat 5 juli 2016

This app is truly AMAZING. We are only in the trial phase and we have closed at least 3 sales due to the ability to speak to customers live as they browse the site. The functionality is great, we particularly love that we can see what pages customers are on and track their movement as they navigate the site. The customer service is also excellent. This app is definitely worth it for the paid version, it adds value for your customers and will pay for itself with one sale. Highly recommended!

Shamswear
USA
Mer än 8 år användning av appen