Chatra — Live Chat & Chatbot

Great app and great customer service

This app is a great chatbot app. It is very useful because you can see what the customer is typing before the message is sent. This enables you to give a super fast customer service!

Very easy to install and use this app

Absolutely LOVE this app. It is super easy to install and customize. Within a few minutes of installation I was chatting with customers. My favorite thing about this app is I have been able to convert visitors with questions/concerns to happy customers. It has also provided me with really good insight on common concerns visitors may have. This has allowed me to quickly implement changes, updates, or adding valuable info to the site to reduce confusion and questions.

We use it with 6 agents since a year ago. Works fine, you can trust on it for your business, with excellent support and great team in chatra.io

Great App for a customer chat system. Simple to use and notifications guide you when you are setting the APP. NO CODING NEEDED.

You can create multiple logins and track each users chats and even pool them in to one archive. You can create automated messages using different rules and setup online/offline times.

This App is also great for converting sales as you can see what page your Live Users are looking at and assist at each step of the conversion by opening up a chatline.

Highly recommended.

Jetpilot Team,

A fantastic addition to our store. Much better than native Shopify chat. Great functionality even in the free version

I've used almost every Shopify chat app available, Chatra surpasses everyone in customer service, user compatibility and layout. We will continue to use the service, it's fantastic and highly suggest to all ecommerce stores.

This app has been great and helpful in converting visitors to customers. Not the least bit overwhelming as I once believed live chat could be. The developer has also be incredibly responsive and accommodating. Thank you Chatra.

We've downloaded this app for live chats and we're very happy of the result. The app has been well thought and is very easy to use.