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Love it when chatra sent email of my "not seen chat" to customer. it's automation is acting like my VA
Excelente servicio, es muy rapido y eficiente para los negocios en línea, muy bueno si deseas hacer crecer tus ventas.
Great customer service. Complete and pleasant application. Well integrated mobile application. I love.
Love everything about this app! Its easy to use and I found it extremely helpful knowing what areas my visitors We’re coming from and the times they came on the website. I also love how it easy It is to communicate with my visitors and the feature to provide incentives for them to buy while they are browsing the website.
I use this app to connect more with my customers, and it helps me alot. It has also helped me to gain more subscribers for my email list.
Original review (2015): Still trying to drive more traffic to this new store to really put this thing through the paces, but no complaints yet!
Pretty easy to use and enough free features it's worth grabbing as a new store.
I particularly like the ability to add a photo in and make the chat seem personal.
Update April 2020: still on it. Still fantastic.
I used this app to improve the conversation rate. It is very useful and help us to provide a better customer experience to our customers and visitors
What a difference Chatra has made to our site. In the 10 days we have been using the app, we have captured three sales either directly or indirectly related to our ability to take questions directly from customers, in real time.
The interface is easy enough to use, even us Luddites figured it out in seconds. Installation and activation was instant, and we were configured and up and running in minutes. I can't stress enough how simple the process was - so happy about that!
As we looked deeper into the app, we found other customization options that we are now using, including auto-away and some other useful options.
Simply an amazing tool to augment our relationship-building and customer relations initiatives. Bravo!
Love the app! The Live Chat is amazing and makes my website so much better. Go and get it! I can definitely recommend it!
Can I just start by saying I love this app? It's so helpful to be available to assist customers as they navigate your store. I highly recommend. And customer support is super helpful! Thank you