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Absolutely AWESOME app! Well designed, great customization, fantastic phone app....the perfect package! I will be a lifetime user for sure!!
Ok. This app is #%*ing awesome! I love it! The level of information is provides on users currently on my page is ridiculous. It give me realtime tools to help answer my customers inquiries and even steer them into purchases. One sale at a time has always been my motto and this app allows it. Great work.
Recommendations: Not sure if and how I can point to a product page during a conversation? The ability to add pre-written responses from the chat box would be great.
This is an excellent app. It's very easy to install and use, and the additional mobile app is a huge bonus allowing us to stay in contact with customers pretty much whenever they have a question.
Creating a great customer experience is very important to us. With Chatra not only have we being able to close sales, respond to queries, and provide support, we have also been able to further project our brand's personality beyond the webpage. Forging good relationships with customers builds trust and leads to happy, and importantly, returning customers. That makes us happy too!
Highly recommended.
So far I love this chat app. I really like being able to see what someone has in their cart, and even what they're typing in chat before they send it to me, so that I can start preparing for my answer to them. I think there are probably a feature or two from a previous app I used that I wish I had here, because I was used to those features, but that aside I definitely recommend this app. Thank you so much!!
This is a great app that I implemented on my store weirdfriendsclub.com and have been active on it everyday. I love this app for a lot of reasons, but especially being that I get alerts on my phone every time a visitor hits my website - and it shows which city they're from - so I'm able to interact with them on a personal note and monitor from the analytics side where my visitors are coming from so I can better track and target my campaigns in the future. Thank you!!
This Livechat platform is the easiest one to use so far. I have used many other plaftorms before, but Chatra has an amazing UI/UX, very clean and user-friendly. Also, their customer service is the best! Highly recommended!
Very user friendly app. Great support. I'm able to give my potential customers immediate answers and the right confidence when purchasing our creations. Keep on the good job- I like it
amazing and support surprise me with a gift
thank you and the app look like is amazing to and easy for using
I just love this app! Finally, I have a way to communicate with my customers. I love being able to answer their questions and mind store while I'm on the go! Just awesome!! It helped me get some sales as I was able to direct customers to the products they needed. The service is amazing too. They respond and help you when you need to. But I must say, it's so easy to install and work it out that you won't need to ask for help!
This app is great, it's free and will definitely help you in taking a workload off of yourself with some common questions you get with your customers. All the best to everyone's respective businesses!