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整體評分
4.9
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年11月20日

Great app and great customer service

navinka
美國
使用應用程式 2年多
2023年7月29日

It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra

upscaleunique
英國
使用應用程式 3個月
2015年12月7日

Love the app! The Live Chat is amazing and makes my website so much better. Go and get it! I can definitely recommend it!

Danielaparadeis
奧地利
使用應用程式 大約8年
2016年11月8日

Great features and responsive staff.

Ducloslenses
美國
使用應用程式 接近8年
2015年11月24日

Very impressed by how effective this app is! Lots of my customers are using it to get in touch with a 'quick question' that may not have otherwise been emailed. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.

Very happy that I installed this app and I do not hesitate to recommend it or the team behind it. Excellent customer service and help if you need it.

Surya Trading
澳洲
使用應用程式 7年多
2016年11月28日

A very simple yet aesthetically pleasing tool. Our sales reps have enjoyed it's ease of use and features. There customer service has also been excellent. Thank you for a solid chat app!

Summa Staging
美國
使用應用程式 大約7年
編輯時間:2020年4月10日

Using this app for a few years. So far so good - haven't had a single issue. Nice App, good customer service & recommended.

Ilikeamber
英國
使用應用程式 接近7年
2017年10月23日

We've used the app for about a year now and up until about a month ago it worked great. Lately the app has been very buggy. It will randomly crash and you will need to reopen and login. The app is also recognizing customers on the site about 30-60 seconds after they have actually joined the site which is going to throw off any timed triggers you have set. We have dealt with that but today the app is running so slow that customer chats are taking MINUTES to come through to us. Our responses are even showing as "not seen" even though the customer is responding to them. This is a huge issue because customers expect quick responses and unfortunately has resulted in loss sales for us. For $19/month for 1 user these types of issues should not be happening. Anytime you contact support they can't offer a fix.

My recommendation is to try a different app first.

Creatable
美國
使用應用程式 接近7年
2016年11月7日

Works great and customers love being able to get questions answered quickly. Great app and customer service!

Mamasuds Llc
美國
使用應用程式 6年多
2017年12月13日

This is the first live chat app we've tried, and we love it! Chatra is so easy to set up and keep up.

Petite Studio
美國
使用應用程式 6年多