Chatra — Live Chat & Chatbot , 643 則評價
Great app and great customer service
It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra
Love the app! The Live Chat is amazing and makes my website so much better. Go and get it! I can definitely recommend it!
Great features and responsive staff.
Very impressed by how effective this app is! Lots of my customers are using it to get in touch with a 'quick question' that may not have otherwise been emailed. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.
Very happy that I installed this app and I do not hesitate to recommend it or the team behind it. Excellent customer service and help if you need it.
A very simple yet aesthetically pleasing tool. Our sales reps have enjoyed it's ease of use and features. There customer service has also been excellent. Thank you for a solid chat app!
Using this app for a few years. So far so good - haven't had a single issue. Nice App, good customer service & recommended.
We've used the app for about a year now and up until about a month ago it worked great. Lately the app has been very buggy. It will randomly crash and you will need to reopen and login. The app is also recognizing customers on the site about 30-60 seconds after they have actually joined the site which is going to throw off any timed triggers you have set. We have dealt with that but today the app is running so slow that customer chats are taking MINUTES to come through to us. Our responses are even showing as "not seen" even though the customer is responding to them. This is a huge issue because customers expect quick responses and unfortunately has resulted in loss sales for us. For $19/month for 1 user these types of issues should not be happening. Anytime you contact support they can't offer a fix.
My recommendation is to try a different app first.
Works great and customers love being able to get questions answered quickly. Great app and customer service!
This is the first live chat app we've tried, and we love it! Chatra is so easy to set up and keep up.