Chatra — Live Chat & Chatbot

Really great tool. UI is a little confusing but much cleaner than other chat options. Excellent customer service.

The app is great and it works better than expected. The iPhone app is very useful as we are a mobile business. Tracking the history and seeing what people have in their carts is also very helpful. I've only really run into one challenge... I've been trying to find a solution to seenmlessly track users as they traverse my 2 different websites and haven't had any helpful feedback. The support reps just direct me to some code snippets but both installations were turnkey from your installers and I've not done any custom coding.

Simple but really effective and properly working app. For us as a small company we use the free version but that works very well for us. See it live on: www.hussh-cradles.com. Well done Chatra!

The best chat app, with good insights on what's going on on your shopify store at the same moment you're talking with a person

This app has been great! i had a customer contact me on it and then purchased due to such quick communication!

We have been using Chatra now for over a year and have been extremely happy with it. Their customer service (what little we have used it) has been great and very helpful. The product itself has many options and is easy to use. I can think of no reason to use any other chat app. We're vary happy with Chatra.

Easy to use and great for customers.

Great. Really easy to use. I have tried other chat apps and none are as seamless as Chantra. ----------

This app really helped our customer service team be much more productive. The customers love the added touchpoint for them and it was easy to install and manage.

Does everything you need it to do and nothing you don't. Works great across both web and mobile. Excellent support team!