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ATTENTION! This app has far exceeded my expectations and I'm a very picky S.O.B.
But I'm probably like you. When I find a product or company that I like, I look to bring them business in hope that through their success, they continue in business for my future needs also.
This chat app is a FIVE STARS program for me.
Dewey
www.HeadrestAds.com
I saw new customers using it and it converted into sales for me. I wish I had installed it earlier. Ellie
Chatra is an amazing live chat app. Most alternatives are super expensive and don't have nearly all the cool functions that Chatra provides.
I love that they give you the user's browser and OS information, and you can even see them typing before they hit "Send".
The iPhone app is great too, especially if you're on the go but want to stay available to your customers.
Works perfectly out of the box, looks pretty on my site and the support is great!
It's great! Seamless and convenient! I love it! Would definitely recommend it very much. The customer service is great too!
Love it! Helped me manually convert so many sales. Highly recommend to anyone with a brand. Also a great way to get customer feedback.
Really great tool. UI is a little confusing but much cleaner than other chat options. Excellent customer service.
The app is great and it works better than expected. The iPhone app is very useful as we are a mobile business. Tracking the history and seeing what people have in their carts is also very helpful. I've only really run into one challenge... I've been trying to find a solution to seenmlessly track users as they traverse my 2 different websites and haven't had any helpful feedback. The support reps just direct me to some code snippets but both installations were turnkey from your installers and I've not done any custom coding.
easy to set up and friendly to use. Customer service has been friendly and helped highlight how nice their app works for customers
This app has been wonderful. I've tried other chat apps but have found Chatra to be a step above the rest. Very robust and customizable feature set, there isnt much you can't customize. Bottom line it's helped my communication with customers and helped close sales and bring in new ones. Highly recommended they did a bang up job on this app, 5 stars all the way.
I really love this app! It was so simple to install and customize. Lots of great features. I have only had this installed a while now and only used it once but it seemed to work great!