Chatra — Live Chat & Chatbot

Chatra is a GREAT live chat app that's been a perfect addition to our online store. We've tried a few different chat apps for our Shopify store, but Chatra was the simplest to setup and the most liked so far, as a bonus their customer service is excellent! Recommend to anyone who would like to be more readily available to their potential customers.

The idea behind it is wonderful. Easy to set up and defintiely useful. However my staff complained that when we are online, it suddenly goes offline in the middle of chatting. Also we are online, but sometimes it appears we aren't and our customers have to send us an offline message instead.

I would wait for them to fix all these problems before installing at it gives us more problems than when we didn't have a live chat function.

Also, tried to uninstall from the dashboard, can't. Needed to go into my theme to edit the html and for someone who isn't savvy with code, this is a hassel.

Earlier I was Using Tidio, it was very limited, Later some Shopify Expert recommended it & I Installed it. Since than I m in love with it. Bought License Account as soon as my trail expired. Highly recommended App.

L'application marche bien, c'est pratique pour échanger avec les potentiels prospects. Je le recommandes

No doubt the best chat app I've used. Visitors can have fast, direct access to your customer service and receive immediate response!

Installation process is very simple. No hassle setup, simply click "Get" and it is ready to go.

More amazing is that it comes with its own mobile app, so when someone sends a chat message, the message will be alerted on your iOS or Android; and you or your support team can reply potential customers on-the-go from anywhere!

Works very smooth and is highly recommended for any store owner!

Love this app! Very simple and straightforward but robust at the same time. Love that i can use it on the go (mobile) as well as on my computer. COuldn't be happier!

It's the most convenient and practical messaging app I've seen so far.

Superb app.Superb supprot. Highly recomended... :)

Fantastic app, it has so many cool features and it's so easy to use, it's unbelievable, really! The design of the app is another positive point, very clean and modern. Thank you for creating such amazing application!

Using this tool for 7 days now and i'm extremely satisfied! All messages in one place, great costumer support, great features.