Chatra — Live Chat & Chatbot

Super fast support from the team and app works really well with invaluable features vs a more typical social media chat integration. We can see what a customers is looking at, their session history and demographics and what they're typing before they submit which is a real time saver, and the ability to edit a response if a customer is offline came in handy. This app's a keeper for us and has been really reliable.

Would be 5 star if the app didn't very frequently start new sessions for registered customers coming back to chat so we don't have past chat history and have to keep spending time checking for the name or email provided. We get that folks clear their cache or disable some tracking, but we see this a lot with customers who keep providing their details and haven't removed past data.

I love Chatra. It is easy to use and have a mobile option!
It is free with one operator and with full features excluding few things.
You can login on destop or in a download app.
Chatra is great!

I had toyed with the idea of a Live Chat app for my store and took the plunge.....couldn't be happier! The app works great and the support is outstanding, responsive and helpful. The app is easy to use and I know for sure I have not only saved a few sales, but the instant communication with potential buyers is a win-win for buyer and seller alike.

Great App! Thanks for this and keep up the good work!

So far so good! I've been using this for a week and have had pretty good success, even though I'm not live online a whole lot. I kind of wish it had a chat bot, but then again, I think about half of my customers were frustrated by the previous chatbot app I tried.

Chatra is excellent, I used two more apps for chatting from shopify app store before and removed them, but so far chatra is the best! thank you

Great app...I love the page triggers.

Just downloaded Chatra a few days ago and couldn't be more pleased. Super easy to use and conversions have improved! Great customer service and a fantastic product. Thank you Chatra!

Great chat app, easy to use, and getting notifications on mobile and desktop is a nice touch. It is a little more expensive than some other chat apps so I would like to see integration with Facebook Messenger and Mailchimp eventually.

Great app.

Meet james our customer support agent at Fashionapolis.com