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Very good app, it provides real time visitor plus chat
Amazing app. Thanks for fast support
The app is fantastic. Very simple to use and has a very pleasing design. I’m still in the trial period and will miss some of the features that will disappear. I am unlikely to pay for the next set of features as the price is a little more than I would like to have paid, on top of all the other costs. This is a fantastic addition to our site and I would not hesitate in recommending it. Also the IOS app is a bonus and is a really nice addition which is appreciated.
Easy to use and very user friendly.
Pretty simple and easy to use, it's pretty practical piece of software that I'd recommend for anyone looking to increase customer support quality!
Love the ability to communicate with our webpage browsers (not browsers in the tech sense, but potential customers 'browsing' thru our site). Chatra integrates well into our pages and their customer support is EXCELLENT. They are very responsive and we hope their app brings us more success. Download it if it makes sense to your business.
This app has been pretty decent so far. I haven't been able to use it a ton yet but from what I have seen, it is user friendly with a professional, clean look.
The reason for not giving it a 5 star rating is for the fact that the login always gets me. I've heard of case sensitive passwords but I don't think I've ever had to worry about login names being case sensitive. I always forget about the case sensitive thing when I try to log in but I'm reminded when it doesn't let me in. It's just an annoying little thing that gets under my skin, it's a bit frustrating.
Easy too use plus navigate and set up during the whole process to commune with customers. Fantastic app
I have a beauty/skincare store (www.beautyrefineryshop.com). Chatra is easy to use and I like being able to see who is coming to the store. It brings a more personal touch to acknowledge people when they "enter" the store. I like the ablility to do online and offline with messages that you can customize when you are offline.
This app works flawlessly and is easy to use + customize messages. It's a great feature to add to any store. Customers will appreciate having a live chat option!