評價 (654)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2016年11月7日

The Chatra app is great. It's really helped with customers being able to access our customer service team quickly. So far I'm really enjoying this app and would recommend it.

Mosi Mei
美國
使用應用程式 4年多
2020年4月15日

This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable.
Highly recommend!

Daphne Newman Design
加拿大
使用應用程式 4年多
2020年5月9日

Excellent app! Recently installed & just received a chat that resulted in a sale! Even if a buyer doesn't use it, I think it might be reassuring to them to know that a human is available. :)

The Vintage Artistry
美國
使用應用程式 4年多
2017年12月13日

Great app! We use this app almost every day and it helps up connect with our customers with regards to their questions, orders & even website user issues. It is the best chat app I have come across so far.

Bws Tribal
澳洲
使用應用程式 4年多
編輯時間:2019年6月19日

Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products. Its very simple to set up and customize!

PJs Sleep and Home
美國
使用應用程式 4年多
編輯時間:2016年11月8日

We LOVE this app! Chatra was super easy to install, any queries I had were answered promptly and the customer experience is great. Chats come through on my phone so when we're out and about we can still answer all our customers questions. Definitely recommend this to anyone wanting to convert more website visitors into customers

Glo Tatts
澳洲
使用應用程式 4年多
2015年12月1日

Fantastic app, well-implemented. We love that it lets us be notified whether on PC or mobile, gives customers the sense that we're a major retailer, not just a mom-and-pop.

Waynuffstuff
美國
使用應用程式 4年多
2020年4月15日

My product (wetsuits) often needs further help or explanation of features or sizing. The amount of times people reached out via Chatra surprised me and consequently I was able to either inform or close sales immediately. Pushing notifications through to FB Messenger also is very handy too. People are comfortable on what they know and messenger adds to the ease of use. I totally recommend this App. I did my research prior to installing and this seemed to be the one! I'm glad with my decision. Support has been good and there are real people on the other end.

Ruby Fresh
紐西蘭
使用應用程式 4年多
2016年11月16日

Really friendly customer service and so easy app to install and start using!

Face It Natural
巴西
使用應用程式 4年多
2018年5月30日

So far I'm loving this app! I'm still on the free trial period just to test things out and I must say, I'm really enjoying it. I feel more connected to my customers and I love being able to assist them right away. Our site is www.treenaturals.com. :) Thanks team!

Tree Naturals
美國
使用應用程式 4年多