Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this live chat and chatbot app for its ease of installation, customization, and robust features like automated responses, real-time customer typing view, and timed messages. It's praised for enhancing customer engagement, boosting sales conversions, and providing immediate support. The free plan is a bonus for smaller businesses. The mobile version is lauded for its convenience, and the app's integration with platforms like Facebook Messenger is valued. Unique features like assigning random "color names" to customers for easy tracking are also favored. The customer service is responsive and helpful.
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Great application, Thanks
Great app and great customer service
nice
Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.
This app ticks all the boxes for what I need from a chat service plugin for my website. Automated responses, timed messages for customers spending any time on pages, etc. Customer service is responsive and proactive, checking to see if we need help, or anything at all really.
Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.
It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra
Love the app! The Live Chat is amazing and makes my website so much better. Go and get it! I can definitely recommend it!
Great features and responsive staff.
Very impressed by how effective this app is! Lots of my customers are using it to get in touch with a 'quick question' that may not have otherwise been emailed. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.
Very happy that I installed this app and I do not hesitate to recommend it or the team behind it. Excellent customer service and help if you need it.