Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.

February 11, 2017

Excellent chat app. Would recommend fully.

Cairn Broome
United States
About 2 months using the app
February 27, 2018

We love using Chatra for our store -- ever since we added it, we've gotten a huge increase in sales. Customers like being able to reach out to us right away without going anywhere else, and we use everything that Chatra has to offer.

Thank you for this wonderful program!

Artworktee
United States
About 2 months using the app
May 23, 2019

It's super easy to install and very easy to use. We you need a simple and quick solution to live chat with your customers this is it. So far so good.

Gingernjo
Australia
About 2 months using the app
February 16, 2023

La aplicación es muy buena, ofrece mucha información en directo sobre los usuarios que hay en tu web en ese instante. Además, puedes automatizar respuestas fácilmente. La recomiendo.

Escuina
Spain
About 2 months using the app
April 20, 2018

Very good app thanks for the support.

Nightvisionglasses Store
United States
About 2 months using the app
November 10, 2020

This App has helped me improve my stores look and make sales. It is easy to set up. They can assist you right away if you need help

My Lovers Corner
United States
About 2 months using the app
July 8, 2020

It is great, good desing and also the support is great. 5 stars I don't have any complain about this App

City Dreams Mall
Guatemala
About 2 months using the app
November 16, 2016

Amazing!
Truly, couldn't be happier with it!
Excellent customizable options!
Having that open channel for dialogue is invaluable to any business and it has helped us to convert sales!

So Hip It Hurts
Canada
About 2 months using the app
January 25, 2016

I am really enjoying this app. A simple solution with great results and easy to install and use. I highly recommend Chatra.

Rnw2015
Canada
About 2 months using the app
May 19, 2021

I've used a lot of chat apps, so far this app seems to be the keeper. Works well on mobile and desktop.

Sip & Say
United States
About 2 months using the app