Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
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Brilliant tool. Easy to use with so many features
We've been using it for less than a month but so far so good! We like the fun colours and names that generate automatically. At the same time giving us the ability to rename visitors and add notes to the conversation. Our visitors do enjoy communicating with the emojis as well. We also find it useful that we can set dates and times on when to go online or be invisible as well as the app which allows us the convenience of always reaching customers. We do hope it stays smooth running!
ATTENTION! This app has far exceeded my expectations and I'm a very picky S.O.B.
But I'm probably like you. When I find a product or company that I like, I look to bring them business in hope that through their success, they continue in business for my future needs also.
This chat app is a FIVE STARS program for me.
Dewey
www.HeadrestAds.com
I saw new customers using it and it converted into sales for me. I wish I had installed it earlier. Ellie
Chatra is an amazing live chat app. Most alternatives are super expensive and don't have nearly all the cool functions that Chatra provides.
I love that they give you the user's browser and OS information, and you can even see them typing before they hit "Send".
The iPhone app is great too, especially if you're on the go but want to stay available to your customers.
Works perfectly out of the box, looks pretty on my site and the support is great!
Love it! Helped me manually convert so many sales. Highly recommend to anyone with a brand. Also a great way to get customer feedback.
easy to set up and friendly to use. Customer service has been friendly and helped highlight how nice their app works for customers
This app has been wonderful. I've tried other chat apps but have found Chatra to be a step above the rest. Very robust and customizable feature set, there isnt much you can't customize. Bottom line it's helped my communication with customers and helped close sales and bring in new ones. Highly recommended they did a bang up job on this app, 5 stars all the way.
I really love this app! It was so simple to install and customize. Lots of great features. I have only had this installed a while now and only used it once but it seemed to work great!
Fantastic, just what we needed. Support is exceptional. Thank you!