Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 7, 2016

Chatra is a great app for Shopify that has improved our bottom line significantly by allowing us to be on call even when we're not at a computer. I love the feature that allows you to see what your visitor is typing to you before they hit send, allowing you to research your response before they even ask the question thereby providing faster service with better answers for your customers.

Premium Ejuice Samples Com
Canada
Time spent using app: About 4 years
November 7, 2016

It's a great app that helps close sales - great customer support too.

Corridor 2
United States
Time spent using app: Over 5 years
November 7, 2016

OUTSTANDING app. You NEED this if you own an online store. Simple as that. I was very reluctant at the beginning to try it because, well that is how I am. I was stupid to wait so long.

Try it. Its worth it.

Gearhead Machineworks
United States
Time spent using app: About 1 year
November 7, 2016

Great App. Recommend it to anyone who is looking for a chat.
The free version is working great as well.

Walkkings Com
Bulgaria
Time spent using app: Almost 5 years
November 7, 2016

We use it with 6 agents since a year ago. Works fine, you can trust on it for your business, with excellent support and great team in chatra.io

Etre Belle Espana
Spain
Time spent using app: Over 2 years
November 7, 2016

Great versions for free or paid - would highly recommend!

Daneson
Canada
Time spent using app: Almost 4 years
November 7, 2016

It has given us a new level of customer service, and helped limit returns.

Entourage Clothing Gifts
United States
Time spent using app: About 1 year
November 7, 2016

Really makes communication easier. A lot more people got in touch since installing it. As it's free - I rate it 5 stars!

Folly Muse
Germany
Time spent using app: 10 months
November 7, 2016

Chatra is the best. We deal with custom flags so it's a product that customers don't always know what they are looking for. They have questions. With the live chat we are able to hook and help those hesitant customers all the way through to a sale. They can drop their artwork into the window and we can send them proofs back all inside the chat. Totally recommend.

https://bestflag.com/

Best Flag
United States
Time spent using app: About 4 years
November 7, 2016

An absolutely superb and indispensable app for our store. Would thoroughly recommend!

Mdnp
United Kingdom
Time spent using app: 9 months