Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
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This is a seriously good app. It is not only enabling us to respond to clients in no time, triggered chats are proven to be invaluable especially at the checkout stage. I imagine this will help us recover our abandoned carts significantly. It also gives us such a good insight about what our customers getting stuck at on our website and helps us improve the flow. It is simply brilliant, definitely recommended!
Es fácil de implementar, funciona bien y los clientes en general responden. Es una buena app para recopilar reseñas
C'est une application qui m'a permis d'augmenter mon chiffre d'affaire. Je recommande fortement. Je recommande à tous les entrepreneurs.
We've downloaded this app for live chats and we're very happy of the result. The app has been well thought and is very easy to use.
Great product. I have been using it for a few days now and has helped me and my customers a lot in a way of communication.
We really like Chatra. It is very easy to use and set up! It helps us communicate with our customers in real time and answer any questions they may have.
-Ashley
Customer Support
coolstub.com
I am so happy that we decided to use this app. It has really helped our customers navigate our online store! Its very easy to use for both us and the customer.
First day using this app I converted 4 sales. It gives a great insight into what your customers are thinking. It's a great way to build trust with your customers. Would highly recommend this app!
We are using the app for our beauty products store: www.oolabooshop.com
It is easy to use also on your mobile so you will never miss a chat.
Easy to make it available for more users, eventhough it needs a monthly plan.
Tried multiple chatting apps over the years trying to find the best one. This is by far the easiest to use on both the customer and agent side.