Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
Refine
-
By rating
I love the fact that I can see what my customers are clicking. It gives me more insight as to how I can better serve my customers. Having the ability to answer questions makes it even better.
If you are looking for an app to help your customers chat with you, this is definitely the app to go with. No BS, easy to set up, everything you could ask for really.
Excellent app! Recently installed & just received a chat that resulted in a sale! Even if a buyer doesn't use it, I think it might be reassuring to them to know that a human is available. :)
Very easy to set up and use, nice clean interface. Sometimes you just want a simple app and this does the trick. Good customer service if you have any questions. Can't fault it.
Nous utilisons CHATRA, et nous sommes content de savoir que le chat a beaucoup évalué, il rends les ventes plus faciles et fluides. Le support est au top , serviable et consciencieux, merci Chatra et bravo!
I used this App for my shop someverygood.com, it's very helpful to communicate with my customer,It is very powerful and easy to operate. Highly recommend this app to new user
I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!
I am very happy with this app,very functional and user friendly
Added the Chatra app to our store this week and I've gotta say so far this is my favorite chat app I've used and seen. It sits stylishly in the corner of the screen and I can chat with users on my site straight from the Chatra app on my phone.
We have tried many chatting apps, and definitely Chatra is the best one. The support team is very friendly and helpful.
It is smooth and also has a modern widget, and yet the pricing plan is very reasonable.
Simply, it is a necessary app for any online store owner.