Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this live chat and chatbot app for its ease of installation, customization, and robust features like automated responses, real-time customer typing view, and timed messages. It's praised for enhancing customer engagement, boosting sales conversions, and providing immediate support. The free plan is a bonus for smaller businesses. The mobile version is lauded for its convenience, and the app's integration with platforms like Facebook Messenger is valued. Unique features like assigning random "color names" to customers for easy tracking are also favored. The customer service is responsive and helpful.

January 23, 2024

Great application, Thanks

ANA'S COLLECTION
United States
10 days using the app
November 20, 2023

Great app and great customer service

navinka
United States
Over 2 years using the app
January 8, 2024

nice

ToyGameShow
China
8 days using the app
February 8, 2024

Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.

Tour & Ride
United States
February 27, 2024

This app ticks all the boxes for what I need from a chat service plugin for my website. Automated responses, timed messages for customers spending any time on pages, etc. Customer service is responsive and proactive, checking to see if we need help, or anything at all really.

SUM=R&D
United States
February 26, 2024

Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.

METALIFESTYLE
Canada
July 29, 2023

It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra

upscaleunique
United Kingdom
3 months using the app
December 7, 2015

Love the app! The Live Chat is amazing and makes my website so much better. Go and get it! I can definitely recommend it!

Danielaparadeis
Austria
About 8 years using the app
November 8, 2016

Great features and responsive staff.

Ducloslenses
United States
Almost 8 years using the app
November 24, 2015

Very impressed by how effective this app is! Lots of my customers are using it to get in touch with a 'quick question' that may not have otherwise been emailed. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.

Very happy that I installed this app and I do not hesitate to recommend it or the team behind it. Excellent customer service and help if you need it.

Surya Trading
Australia
Over 7 years using the app