Chatra — Live Chat & Chatbot
- Priser
-
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
- Populær hos butikker som din
- Hjemmehørende i USA
- Bedømmelse
- 4,6 (298)
- Udvikler
- Roger Wilco LLC
Galleri med udvalgte billeder
Hjælp besøgende på dit website med at nå hurtigere til betalingen med support og produktanbefalinger i realtid.
Chatra hjælper dig med at skabe samtaler, der øger konverteringen, ved hjælp af værktøjer til live chat, chatbot, gendannelse af indkøbskurv og delt indbakke. Byd besøgende velkommen i din onlinebutik, krydssælg produkter for at øge den gennemsnitlige ordreværdi, og kontakt proaktivt kunder, der er gået i stå ved betalingen. Send målrettede chatbeskeder, og tilbyd automatiseret kundesupport døgnet rundt. Forbind dine sociale medier og mailkanaler for at administrere alle samtaler fra ét sted. Integrer disse værktøjer problemfrit med vores intuitive brugerflade.
- Live chat med dine kunder fra én app – på computer eller mobil
- Besvar beskeder sendt via Facebook, Instagram eller mail
- Brug chatbots til at udføre rutineopgaver for dig, og spar tid!
- Se, hvem der er på dit website, hvor de er fra, og hvad de har i deres indkøbskurv
- Windows og Mac, Android og iOS. Vi har dig dækket ind, selv når du er på farten!
Indeholder maskinoversat tekst
- Populær hos butikker som din
- Hjemmehørende i USA
Sprog
Engelsk, Fransk, Spansk, Portugisisk (Brasilien), og russisk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Help Scout
- Slack
- Webhooks
- Zapier
Kategorier
Gendannelse af indkøbskurv
Visningsindstillinger
Beskeder i realtid
Automatiske svar
Priser
Vælg det abonnement, der passer bedst til din virksomhed.
Gratis abonnement
Gratis
Funktioner
- Op til 5 samtaler om måneden
- Live chat
- Bot til kontaktformular offline
- De fleste funktioner
- Gratis for evigt
Essential-abonnement
$31 om måneden
eller $300 om året, og spar 19 %
pr. agent
Funktioner
- Live chat
- Chatbots
- Instagram-DM
- Facebook-chat
- Besøgsliste i realtid
- Oplysninger om besøgende
- Automatisering af chat
- Indsigt i indtastning
10-dages gratis prøveperiode
Pro-abonnement
$41 om måneden
eller $396 om året, og spar 20 %
pr. agent
Funktioner
- Alle funktioner fra Essential-abonnementet
- Bedømmelser og rapporter for chats
- Eksport af data
- Åbningstider
- Grupper af agenter
- Integrationer
- REST API og udgående webhooks
10-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (298)
They advertise this as “free,” but that claim collapses almost immediately under scrutiny. The platform operates on a per-seat licensing model, meaning each agent requires a separate subscription. So a team of five isn’t scaling efficiently—you’re looking at a 5× cost multiplier for what is, at its core, a very lightweight chat interface. That pricing structure is wildly out of alignment with the product’s actual capability.
From a usability standpoint, the application feels underdeveloped. Core functions lack intuitive UX patterns, onboarding is virtually nonexistent, and there’s no meaningful in-app guidance. For something this basic, the absence of even rudimentary tutorials suggests poor product design and weak user testing.
Technically, it feels like a thin wrapper around a minimal chat framework—no depth, no customization, no real operational tooling. You’re paying enterprise-level pricing for what amounts to a stripped-down, entry-level widget.
What’s more telling: they don’t even appear to use their own product. I attempted to contact them through their chat during business hours and received no response. That’s a glaring failure of dogfooding and raises serious questions about system reliability, staffing, or both.
In a market already saturated with underwhelming chat solutions, this one manages to stand out—in the worst way.
Thank you for your feedback and sorry to hear that you did not have a good experience with Chatra!
Chatra was never advertised as fully free solution. We do offer a free plan, which includes core features for communication and is designed for small businesses that are just getting started, and we also have a free trial period that allows you to test all features of the Pro plan.
The information about our paid plans is available on the app page and also on our website. We follow the per-agent-seat model which is common for other messenger tools on the market. Our system also allows paying for less agents than you have registered in your account. For example, if you have 3 users in total but only 2 of them are chatting with customers, you can pay for 2 agents instead of all 3.
Chatra is intentionally lightweight and simple to use. At the same time, we provide a wide range of customization options, from simple settings in the dashboard to APIs that allow more advanced users to build their own integrations, behaviour logic and widget style.
We also maintain a comprehensive help center with step-by-step guides, screenshots, and detailed explanations, which can be found in the Help section on our website. While Chatra is designed as a self-service product, our support team is available via chat on our website or by email on workdays.
Regarding your comment about contacting us: we did receive your message, but it came in outside of our working hours. We have a small team based in Europe working in the CET timezone, mainly from 9am till 22pm CET. We responded the next day as soon as we were back online, apologized for the delay, and continued the conversation with you during our support hours. We do actively use Chatra ourselves and communicate with customers through it every day.
We’re sorry to hear that Chatra didn’t meet your expectations. If you ever decide to give it another try or explore it in more depth, we’ll be happy to assist.
It is an amazing setup, I'm enjoying the free trial. Based on your desires and business needs, the pro version is well worth the price compared to others.
Great app! It is very easy to use and set up and allows me to chat with my customers easily and quickly. Thanks!
Support
App-support leveres af Roger Wilco LLC.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
Lanceret
29. oktober 2015
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