Live Chat, ChatBot, Cart Saver

Chatra: Live Chat, Facebook, Email, Visitor list + Cart Saver

Indblik i Shopify-app
  • Populær blandt virksomheder i USA

Gratis abonnement tilgængeligt

Afsnit med vigtigste værdier

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart

Appdetaljer

Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify the most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Instagram integration

Reply to your Instagram DM's directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop, or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

Lanceringsdato

Kan integreres med

  • Help Scout
  • Slack
  • Zapier
  • Webhooks
  • Facebook
  • Instagram
Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify the most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Instagram integration

Reply to your Instagram DM's directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop, or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

Lanceringsdato

Kan integreres med

  • Help Scout
  • Slack
  • Zapier
  • Webhooks
  • Facebook
  • Instagram

Free plan

Gratis

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21 om måneden

eller $17 om måneden faktureret til $204 én gang om året

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29 om måneden

eller $23 om måneden faktureret til $276 én gang om året

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

* Alle gebyrer faktureres i USD.
** Gentagne opkrævninger, herunder månedlige eller brugsbaserede gebyrer, faktureres hver 30. dag.

Anmeldelser

4.8 af 5 stjerner

Den samlede bedømmelse afspejler appens aktuelle status. Den tager højde for alle appanmeldelser, men prioriterer de nyeste.

Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner

Liste over anmeldelser

Filtrer og sortér anmeldelser

  • Informatech - Votre expert informatique de proximite

    Lokation Guadeloupe
    Tid tilbragt med at bruge appen 14 dage

    Facile d'installation et bonne prise en main. De plus l'application possède une version gratuit personnalisable pouvant être upgrade à tout moment !

  • BIOGRINE PARIS

    Lokation Frankrig
    Tid tilbragt med at bruge appen 5 dage

    Nous utilisons CHATRA, et nous sommes content de savoir que le chat a beaucoup évalué, il rends les ventes plus faciles et fluides. Le support est au top , serviable et consciencieux, merci Chatra et bravo!

  • LMD Graphix

    Lokation USA
    Tid tilbragt med at bruge appen En dag

    i installed. had problems. contacted company. no reply. bad customer service. so u lost me as customer. i deleted app.

    Udviklerens svar
    12. juli 2022

    We are sorry to hear that you had problems with our app! According to our records, you contacted us via email and we replied to you with recommendations on how to update the settings to fix the problem. Maybe you missed our email or it got into spam by mistake? Also, please note that you can chat with us on our website chatra.com if you have any questions or difficulties.

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