Live Chat, ChatBot, Cart Saver

Chatra: Live Chat, Facebook, Email, Visitor list + Cart Saver

  • Beliebt bei Unternehmen in den USA

Kostenloser Plan verfügbar

Abschnitt Schlüsselwerte

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart

Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify the most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Instagram integration

Reply to your Instagram DM's directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop, or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

Launch-Datum

Integriert mit

  • Help Scout
  • Slack
  • Zapier
  • Webhooks
  • Facebook
  • Instagram
Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify the most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Instagram integration

Reply to your Instagram DM's directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop, or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

Launch-Datum

Integriert mit

  • Help Scout
  • Slack
  • Zapier
  • Webhooks
  • Facebook
  • Instagram

Preisgestaltung

Alle Preisoptionen anzeigen

Free plan

Kostenlos

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21/Monat

oder $17/Monat abgerechnet zu $204 einmal pro Jahr

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29/Monat

oder $23/Monat abgerechnet zu $276 einmal pro Jahr

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

* Alle Gebühren werden in USD berechnet.
** Wiederkehrende Gebühren, einschließlich monatlicher oder nutzungsabhängiger Gebühren, werden alle 30 Tage in Rechnung gestellt.

Bewertungen

4.8 von 5 Sternen

Die Gesamtbewertung spiegelt den aktuellen Status der App wider. Es werden alle App-Bewertungen berücksichtigt, aber die aktuellsten Bewertungen werden priorisiert.

  • 5 von 5 Sternen
    92% der Bewertungen sind 5 Sterne
  • 4 von 5 Sternen
    5% der Bewertungen sind 4 Sterne
  • 3 von 5 Sternen
    0% der Bewertungen sind 3 Sterne
  • 2 von 5 Sternen
    1% der Bewertungen sind 2 Sterne
  • 1 von 5 Sternen
    2% der Bewertungen sind 1 Sterne

EstheticsUS

Standort Ukraine

Чатра не работает даже как обычный простой чат и это ещё за 21$ в месяц((. Этот чат даже за 0$ в месяц не нужен, так как их бот шлёт всем потенциальным покупателям двойные спам-сообщения, когда достаточно отправить одно сообщение. Настроить это нельзя, так как Чатра решила, что Ваши покупатели в режиме оффлайн должны видеть от бота два сообщения. Также аватарки и текст внутри чата скачут сверху вниз, либо вообще пропадают. Из-за этого покупатель в режиме оффлайн думает, что появился оператор, аватарка же телепортировалась в чате вниз. Покупатели уходят, чат распугивает потенциальных клиентов. А техподдержка ясно себе даже не представляет как работает чат и отвечает шаблонными фразами-заготовками как работники банка. Нет никакой обратной связи, предлагают убраться и вернуть Вам деньги за этот так сказать чат. P. S. Не тратьте на это приложение своё время и деньги как это сделал я. Теперь я в поиске нового чата, который просто работает)

MiiRO

We've downloaded this app for live chats and we're very happy of the result. The app has been well thought and is very easy to use.

MD PopCulture!

If you are looking for an app to help your customers chat with you, this is definitely the app to go with. No BS, easy to set up, everything you could ask for really.

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