Web, desktop or mobile
Chatra allows you to livechat with your customers from one app, desktop or mobile.
Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.
Save abandoned carts
An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart
Über Live Chat, ChatBot, Cart Saver
Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.
Chatra allows you to see shopper's cart contents in real-time to identify most valuable customers and provide tailored assistance.
Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.
Real-time visitor list
See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.
Facebook messenger integration
Answer chat messages sent by Facebook users to your store’s page directly from Chatra.
Live typing insights
See what customers type before they hit "send". Save time on preparing an answer.
Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.
We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.
Intelligent contact form bot
Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.
Targeted chats (triggers)
Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
Correct answers after sending the chat message.
Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
Looks & feels like a messenger app
Smooth animations, avatars, beautiful design.
Agent photos visible pre-chat
After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.
Work from a browser, desktop or mobile apps
Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Free forever plan.
- Help Scout,
Schau dir die App in Aktion an
Erlebe, wie die App in einem Beispiel-Store funktioniert.Beispiel-Store anzeigen
oder $15/Monat abgerechnet zu $180 einmal pro Jahr
oder $23/Monat abgerechnet zu $276 einmal pro Jahr
* Alle Gebühren werden in USD berechnet. Wiederkehrende Gebühren, einschließlich monatlicher oder nutzungsabhängiger Gebühren, werden alle 30 Tage in Rechnung gestellt.
Dodds Furniture & Mattress
WE DID NOT DOWNLOAD THIS APP BUT IT APPEARED ON OUR STORE. BEWARE! It appeared in our store then started sending fake messages
Antwort des Entwicklers
Hello! We assure you that it is technically impossible for our app to get installed by itself. We have checked your account settings and we see that it was created on May 5th and that there was a name set up: Love Dodd. Will this info help you to recall what exactly has happened?
We also wanted to note that it is very easy to create an account and install Chatra. Maybe you just wanted to check our dashboard and did not realize the app got installed instead?
As for the messages, those were probably sent with our contact form bot - it asked the visitors who tried to contact you to introduce themselves. This feature is intended to help you get contact data from your visitors and cannot do any harm.
We are sure it all is just a misunderstanding. Should you have any questions about our tool or require any assistance, our support team will be happy to help.
I steal learning how to use this app. I just now start advertising so that I will use this soon. I like the app so far. But I have a small experience.
Glitz and Grace
AMAZING. So so simple to use! They also have an app in the apple store that links up. Seriously, the best app ever. I highly recommend.