Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

door Roger Wilco LLC

Chatra live chat, Fb chat, Email, Visitor list & Cart Saver

4.9 van 5 sterren(592 recensie)

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart


Over Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

Integreert met

  • Front,
  • Help Scout,
  • Slack,
  • Zapier,
  • Webhooks,
  • Facebook

Bekijk de app in actie

Ontdek hoe de app werkt in een voorbeeldwinkel.

Bekijk voorbeeldwinkel

Mediagalerij

Ondersteuning

Free plan

Gratis

  • Live chat
  • Offline chatbot
  • Most features
  • Free forever

Essential plan

$19/maand

of $15/maand, gefactureerd voor $180 eenmaal per jaar

  • Live chat
  • Chatbots
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Targeted chat (automation)
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29/maand

of $23/maand, gefactureerd voor $276 eenmaal per jaar

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

* Alle betalingen worden in USD gefactureerd.
** Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.

4.9 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.

  • 5 van 5 sterren
    93% recensies zijn 5 sterren
  • 4 van 5 sterren
    4% recensies zijn 4 sterren
  • 3 van 5 sterren
    0% recensies zijn 3 sterren
  • 2 van 5 sterren
    1% recensies zijn 2 sterren
  • 1 van 5 sterren
    2% recensies zijn 1 sterren

Meest recente recensies

KiddieBest

This is a game changer. We use this app on our store and it makes a huge difference. From auto response to transfer to a live person. Highly recommended.

Shopreneur

This Livechat platform is the easiest one to use so far. I have used many other plaftorms before, but Chatra has an amazing UI/UX, very clean and user-friendly. Also, their customer service is the best! Highly recommended!

Unknown Watches

I absolutely love this app as it lets me be in contact with my customers right from my phone. It also doesn't take up a lot of space on the site so that is an added bonus