Chatra — Live Chat & Chatbot
- Preços
-
Plano gratuito disponível. Avaliação gratuita disponível.
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
- Classificação
- 4,7 (299)
- Programador
- Roger Wilco LLC
Galeria de imagens em destaque
Help web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês, francês, espanhol, português (Brasil)e russo
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Help Scout
- Slack
- Zapier
- Webhooks
Categorias
Recuperação de carrinho
Opções de apresentação
Mensagens em tempo real
Respostas automatizadas
Preços
Free plan
Gratuito
Funcionalidades
- Up to 5 conversations per month
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$31 / mês
ou $300/ano e poupe 19%
Funcionalidades
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
Avaliação gratuita de 10 dia
Pro plan
$41 / mês
ou $396/ano e poupe 20%
Funcionalidades
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
Avaliação gratuita de 10 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (299)
90% of all chats are bots, Chatra tells me that not their fault, it is happening in their product so-maybe they could take some accountability for it happening. Deleting the app.
Thank you for sharing your feedback. We’re genuinely sorry to hear that Chatra did not fully meet your expectations.
We’ve already discussed this with you directly, and we appreciate the opportunity to clarify it publicly for anyone considering Chatra. Chatra does not generate website traffic on its own, it simply interacts with visitors who are already arriving on your website. Bots, crawlers, and automated traffic reach a site independently of Chatra, just as they would with contact forms, analytics tools, or page views.
Chatra includes a simple and fully reversible ban option, which many of our users successfully use to manage unwanted conversations. In addition, we automatically filter out obvious bot activity whenever clear bot signals are detected. However, many modern bots, including AI crawlers and advanced scripts, are specifically designed to closely mimic real human behavior. From a chat widget’s perspective, such traffic is indistinguishable from real visitors.
Because of this, aggressively blocking at the chat level would inevitably risk blocking real users as well. For that reason, managing bot traffic is handled at the website or infrastructure level using tools such as firewalls, bot protection, rate limiting, or CDN services (for example, Cloudflare, Akamai, or AWS WAF). This is the standard approach across the industry and applies to all chat solutions, not just Chatra.
That said, we truly appreciate you taking the time to share your experience. Your feedback has been shared with our entire team and will be carefully reviewed as we continue to evaluate and improve Chatra in future updates.
We wish you all the best moving forward.
We have found Chatra to be a great platform. There are features on it that we're using that streamline our interaction with customers.
I REALLY appreciated Julia from Chatra supporting me with a query the other day. Her input was detailed, spot on, and timely.
Our for-purpose organisation encourages you to consider this chat app on your Shopify store.
BTW we have six stores and Chatra on all six.
I am really impressed with this service. I had a minor tech glitch and Anna, in the chat box spent considerable time solving the issue. She was wonderful. (Hey, Chatra, give Anna a raise!!). Overall, this addition to my online store has been a game changer for my CSM.
Assistência
Assistência à aplicação fornecida por Roger Wilco LLC.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
29 de outubro de 2015
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