Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

提供者:Roger Wilco LLC

Chatra live chat, Fb chat, Email, Visitor list & Cart Saver

4.8 评分(542 评价)

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart


关于 Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

集成

  • Front,
  • Help Scout,
  • Slack,
  • Zapier,
  • Webhooks,
  • Facebook

查看应用的实际效果

了解应用在示例商店中的工作方式。

查看示例商店

媒体图库

支持

Free plan

免费

  • Live chat
  • Offline chatbot
  • Most features
  • Free forever

Essential plan

$19/月

或按 $15/月的价格每年一次性收取 $180

  • Live chat
  • Chatbots
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Targeted chat (automation)
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29/月

或按 $23/月的价格每年一次性收取 $276

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

* 所有费用均以美元结算。 经常性费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

4.8 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。
  • 5 评分
    93% 的评分是 5 星
  • 4 评分
    4% 的评分是 4 星
  • 3 评分
    0% 的评分是 3 星
    (2)
  • 2 评分
    1% 的评分是 2 星
    (4)
  • 1 评分
    2% 的评分是 1 星

最新评论

Dodds Furniture & Mattress

WE DID NOT DOWNLOAD THIS APP BUT IT APPEARED ON OUR STORE. BEWARE! It appeared in our store then started sending fake messages

开发人员回复

2021年5月14日

Hello! We assure you that it is technically impossible for our app to get installed by itself. We have checked your account settings and we see that it was created on May 5th and that there was a name set up: Love Dodd. Will this info help you to recall what exactly has happened?
We also wanted to note that it is very easy to create an account and install Chatra. Maybe you just wanted to check our dashboard and did not realize the app got installed instead?
As for the messages, those were probably sent with our contact form bot - it asked the visitors who tried to contact you to introduce themselves. This feature is intended to help you get contact data from your visitors and cannot do any harm.
We are sure it all is just a misunderstanding. Should you have any questions about our tool or require any assistance, our support team will be happy to help.

TRENDY SIMPLY

I steal learning how to use this app. I just now start advertising so that I will use this soon. I like the app so far. But I have a small experience.

Glitz and Grace

AMAZING. So so simple to use! They also have an app in the apple store that links up. Seriously, the best app ever. I highly recommend.