Chatra — Live Chat & Chatbot
- 定价
-
提供免费套餐。 提供免费试用。
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 4.7 (301)
- 开发人员
- Roger Wilco LLC
配图图库
通过实时支持和产品推荐，帮助网站访客更快完成结账。
Chatra 通过实时聊天、聊天机器人、购物车挽回和共享收件箱等工具，帮助您打造能推动转化的对话。您可以欢迎在线访客光临您的数字店面，交叉销售产品以提高客单价，并主动联系那些在结账时遇到阻碍的客户。发送有针对性的聊天信息，并提供全天候自动化客户支持。连接您的社交和电子邮件渠道，在一个集中位置管理所有对话。通过我们直观的界面无缝集成这些工具。
- 在一款应用（桌面端或移动端）中与您的客户进行实时聊天
- 回复通过 Facebook、Instagram 或电子邮件发送的消息
- 使用聊天机器人为您处理日常事务，节省您的时间！
- 查看谁正在访问您的网站、他们来自哪里以及他们的购物车中有哪些商品
- 支持 Windows、Mac、Android 和 iOS 系统。即使您出门在外，我们也能为您提供支持！
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语， 法语， 西班牙语， 葡萄牙语（巴西），以及 俄语
这款应用未翻译成简体中文
适配以下产品：
- Help Scout
- Slack
- Webhooks
- Zapier
定价
免费套餐
免费
特色功能
- 每月最多 5 个对话
- 实时聊天
- 离线联系表单机器人
- 大多数功能
- 永久免费
Essential 套餐
$31 /月
或 $300/年（可节省 19%）
每名客服人员
特色功能
- 实时聊天
- 聊天机器人
- Instagram 私信
- Facebook 聊天
- 实时访客列表
- 访客信息
- 自动化聊天
- 输入内容洞察
10 天免费试用
Pro 套餐
$41 /月
或 $396/年（可节省 20%）
每名客服人员
特色功能
- Essential 套餐的所有功能
- 聊天评分和报告
- 数据导出
- 工作时间
- 客服人员分组
- 集成
- REST API 和传出 webhook
10 天免费试用
评论 (301)
90% of all chats are bots, Chatra tells me that not their fault, it is happening in their product so-maybe they could take some accountability for it happening. Deleting the app.
Thank you for sharing your feedback. We’re genuinely sorry to hear that Chatra did not fully meet your expectations.
We’ve already discussed this with you directly, and we appreciate the opportunity to clarify it publicly for anyone considering Chatra. Chatra does not generate website traffic on its own, it simply interacts with visitors who are already arriving on your website. Bots, crawlers, and automated traffic reach a site independently of Chatra, just as they would with contact forms, analytics tools, or page views.
Chatra includes a simple and fully reversible ban option, which many of our users successfully use to manage unwanted conversations. In addition, we automatically filter out obvious bot activity whenever clear bot signals are detected. However, many modern bots, including AI crawlers and advanced scripts, are specifically designed to closely mimic real human behavior. From a chat widget’s perspective, such traffic is indistinguishable from real visitors.
Because of this, aggressively blocking at the chat level would inevitably risk blocking real users as well. For that reason, managing bot traffic is handled at the website or infrastructure level using tools such as firewalls, bot protection, rate limiting, or CDN services (for example, Cloudflare, Akamai, or AWS WAF). This is the standard approach across the industry and applies to all chat solutions, not just Chatra.
That said, we truly appreciate you taking the time to share your experience. Your feedback has been shared with our entire team and will be carefully reviewed as we continue to evaluate and improve Chatra in future updates.
We wish you all the best moving forward.
We have found Chatra to be a great platform. There are features on it that we're using that streamline our interaction with customers.
I REALLY appreciated Julia from Chatra supporting me with a query the other day. Her input was detailed, spot on, and timely.
Our for-purpose organisation encourages you to consider this chat app on your Shopify store.
BTW we have six stores and Chatra on all six.
I am really impressed with this service. I had a minor tech glitch and Anna, in the chat box spent considerable time solving the issue. She was wonderful. (Hey, Chatra, give Anna a raise!!). Overall, this addition to my online store has been a game changer for my CSM.
支持
应用支持由 Roger Wilco LLC 提供。
开发人员
推出日期
2015年10月29日
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