Live Chat, ChatBot, Cart Saver

Chatra: Live Chat, Facebook, Email, Visitor list + Cart Saver

Shopify 應用程式深入分析
  • 廣受美國商家愛用

提供免費方案

主要優點區段

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart

應用程式詳細資訊

Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify the most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Instagram integration

Reply to your Instagram DM's directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop, or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

發布日期

整合項目:

  • Help Scout
  • Slack
  • Zapier
  • Webhooks
  • Facebook
  • Instagram
Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify the most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Instagram integration

Reply to your Instagram DM's directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop, or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

發布日期

整合項目:

  • Help Scout
  • Slack
  • Zapier
  • Webhooks
  • Facebook
  • Instagram

Free plan

免費

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

月費 $21

或以每月 $17 的標準計價每年收費一次,年費為 $204

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

月費 $29

或以每月 $23 的標準計價每年收費一次,年費為 $276

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

* 所有費用均以 USD 計價。
** 月費或依使用量計費等定期收費皆以 30 天為週期計費。

評價

4.8 /5 顆星

總評分反應應用程式的目前狀況。會計入應用程式所有的評價,但優先參考最新評價。

各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星

評價清單

篩選與排序評價

  • LorenzoCustom

    地點 德國
    使用應用程式的時間 7天

    The best free chat for website
    Work good
    Fast
    No bag or error
    Great joob
    ---------------------------

  • Autumn Cashmere

    地點 美國
    使用應用程式的時間 7天

    We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+

  • Allurefinesse

    地點 美國
    使用應用程式的時間 2個月

    i love this app. it notifies you when visitors are on your site. for me that builds my confidence !!

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