Chatra — Live Chat & Chatbot
- 定價
-
提供免費方案。 提供免費試用。
- 廣獲同類商店愛用
- 美國商家
- 評分
- 4.5 (306)
- 開發者
- Roger Wilco LLC
主要圖片圖庫
透過即時支援和商品推薦，協助網站訪客更快完成結帳。
Chatra 可透過即時聊天、聊天機器人、購物車挽回和共用收件匣等工具，協助您建立能帶動轉換率的對話。歡迎線上訪客光臨您的數位店面，透過交叉銷售商品來提高平均客單價，並主動聯絡在結帳時遇到阻礙的顧客。傳送目標明確的聊天訊息，並提供全年無休的自動化顧客支援服務。連結您的社群與電子郵件管道，即可在單一位置集中管理所有對話。透過我們直覺化的介面，無縫整合這些實用工具。
- 透過單一應用程式與您的顧客進行即時聊天；支援桌機或行動裝置
- 回覆透過 Facebook、Instagram 或電子郵件傳送的訊息
- 使用聊天機器人為您處理例行性工作，節省您的時間！
- 查看誰正在瀏覽您的網站、他們來自何處，以及其購物車內有哪些商品
- 支援 Windows 和 Mac、Android 和 iOS。即使您在外出途中，我們也能滿足您的需求！
含有自動翻譯的文字
- 廣獲同類商店愛用
- 美國商家
語言
英文、 法文、 西班牙文、 葡萄牙文 (巴西)，以及 俄文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Help Scout
- Slack
- Webhooks
- Zapier
定價
選擇最適合您業務的方案。
免費方案
免費
功能
- 每個月最多 5 次對話
- 即時聊天
- 離線聯絡表單機器人
- 大多數功能
- 永久免費
基本方案
$31 /月
或每年 $300，可省 19% 的費用
每位客服人員
功能
- 即時聊天
- 聊天機器人
- Instagram 私訊
- Facebook 聊天
- 即時訪客清單
- 訪客資訊
- 聊天自動化
- 輸入洞察
10 天免費試用
專業方案
$41 /月
或每年 $396，可省 20% 的費用
每位客服人員
功能
- 所有基本方案功能
- 聊天評分與報告
- 資料匯出
- 服務時間
- 客服人員群組
- 整合功能
- REST API 與傳出 Webhook
10 天免費試用
含有自動翻譯的文字
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (306)
This app has been very beneficial with capturing potential customers, who have questions, and like to ask them before placing an order. By having the chat app available, we are able to assist customers with their buying decision and in turn, generate more orders.
Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. Deleted the app. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD.
Deleting app and moving on to a fresh start with a new one. Just astonishing.
Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD.
Deleting app and moving on to a fresh start with a new one. Just astonishing.
Thank you for your feedback and we’re very sorry for the frustration this situation caused.
We want to clarify that we did not intentionally remove your subscription. This was due to a Shopify outage on June 3, 2026, which disrupted the billing connection for some Shopify-billed accounts. As a result, certain subscriptions were unexpectedly disconnected.
Since then, we’ve restored billing for most affected accounts. Where the original subscription couldn’t be fully restored, we offered individual solutions to preserve previous conditions as closely as possible. We also extended such an offer to your account, and it remains available if you decide to return to Chatra.
Regarding the delay, your last message came in over the weekend - on June 28, and our team does not work during that time. We replied at the start of the workweek and followed up on June 29 and June 30 via email. Our response is also available in your existing chat with us.
We’re truly sorry again for the inconvenience and for how this felt from your side. That’s not the experience we want for our customers.
We’d still be happy to resolve this and help you continue using Chatra under the offered conditions. If you’re open to it, please check our latest messages and reply there - we’ll do our best to assist you.
支援服務
App 支援由 Roger Wilco LLC 提供。
開發者
發布日期
2015年10月29日
