Chatra — Live Chat & Chatbot
- 定價
-
提供免費方案。 提供免費試用。
- 廣獲同類商店愛用
- 美國商家
- 評分
- 4.5 (271)
- 開發者
- Roger Wilco LLC
主要圖片圖庫
Help web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
- 廣獲同類商店愛用
- 美國商家
語言
英文、 法文、 西班牙文、 葡萄牙文 (巴西)，以及 俄文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Help Scout
- Slack
- Webhooks
- Zapier
定價
選擇最適合您業務的方案。
Free plan
免費
功能
- Up to 5 conversations per month
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$31 /月
或每年 $300，可省 19% 的費用
per Agent
功能
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
10 天免費試用
Pro plan
$41 /月
或每年 $396，可省 20% 的費用
per Agent
功能
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
10 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (271)
Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. Deleted the app. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD.
Deleting app and moving on to a fresh start with a new one. Just astonishing.
Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD.
Deleting app and moving on to a fresh start with a new one. Just astonishing.
Thank you for your feedback and we’re very sorry for the frustration this situation caused.
We want to clarify that we did not intentionally remove your subscription. This was due to a Shopify outage on June 3, 2026, which disrupted the billing connection for some Shopify-billed accounts. As a result, certain subscriptions were unexpectedly disconnected.
Since then, we’ve restored billing for most affected accounts. Where the original subscription couldn’t be fully restored, we offered individual solutions to preserve previous conditions as closely as possible. We also extended such an offer to your account, and it remains available if you decide to return to Chatra.
Regarding the delay, your last message came in over the weekend - on June 28, and our team does not work during that time. We replied at the start of the workweek and followed up on June 29 and June 30 via email. Our response is also available in your existing chat with us.
We’re truly sorry again for the inconvenience and for how this felt from your side. That’s not the experience we want for our customers.
We’d still be happy to resolve this and help you continue using Chatra under the offered conditions. If you’re open to it, please check our latest messages and reply there - we’ll do our best to assist you.
We have been using Chatra on our store for almost 5 years, and it has been a very useful tool for quick customer communication.
The live chat is easy to manage and adds real value by helping customers get answers before placing an order. The triggers are useful for engaging visitors at the right moment, and the live view helps us see how customers browse the store, including possible broken URLs or pages that need attention.
支援服務
App 支援由 Roger Wilco LLC 提供。
開發者
發布日期
2015年10月29日
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